Value, Lending & Commerce Tech Book of Work and Funding Management, Senior Vice President

The Value, Lending & Commerce (VLC) line of business is focused on delivering industry-leading value propositions, unsecured lending products, and commerce-driven experiences to Citi’s customers.

The SVP, Value, Lending & Commerce Tech Book of Work and Funding Management is a critical leadership role responsible for the operational management, delivery oversight, and financial governance of a significant annual technology portfolio. This individual provides sole operational oversight over multi-million-dollar technology investments across the entire Value, Lending & Commerce product portfolio, spearheading annual and multi-year investment prioritization (including active ownership of the multi-year Technology Investment Planning Cycle), driving capital efficiency and redeployment, aligning technology roadmaps with Go-to-Market (GTM) enablement, and leading senior executive governance routines and extended leadership forums. The ideal candidate will possess exceptional financial acumen, technology portfolio delivery expertise, and the ability to influence and collaborate across a highly matrixed organization spanning Product Management, Technology, Finance, PMO, and Governance & Customer Experience (GCX).

Key Responsibilities

1. Financial Governance & Technology Budget Management

• Operational Budget Oversight: Provide end-to-end operational oversight over the technology investment portfolio across Value, Lending & Commerce.
• Forecasting & Variance Management: Oversee rigorous monthly re-forecasting cycles ensuring forecast variance to actuals is minimized and within target thresholds.
• Cost Variance Identification & Corrective Actions: Proactively identify and flag initiatives with cost variance and develop and document sustainable corrective action plans.

2. Multi-Year Investment Planning & Prioritization

• Annual & Multi-Year Planning Ownership: Own the end-to-end process for the development, prioritization, and executive approval of the annual and multi-year Technology Investment Portfolio ensuring enterprise planning deadlines are consistently met.
• Cross-Functional Prioritization Routines: Lead recurring governance routines for review, prioritization, and escalation across Product Owners, Finance, Technology, PMO, and COO partners across the entire VLC portfolio.
• Risk & Funding Allocation Protection: Safeguard against late or misaligned budget submissions, preventing compromised multi-year prioritization or forfeiture of strategic funding allocations.

3. Capital Efficiency, Fund Utilization & Redeployment

• Budget Optimization: Drive full-year budget utilization across all VLC technology investment streams.
• Proactive Underrun Routing: Proactively identify project underruns and route viable replacement or incremental high-value initiatives into the active book of work.

4. In-Flight Portfolio Delivery Oversight

• Continuous Delivery Tracking: Maintain continuous delivery tracking across all in-flight technology initiatives.
• Delivery Risk & Bottleneck Mitigation: Proactively identify delivery risks, dependency misalignments, and operational bottlenecks across technology workstreams to protect on-time milestone execution.

5. Go-to-Market (GTM) Alignment & Enablement

• Commercialization Bridge: Serve as the vital operational bridge synchronizing approved technology development calendars with New Activity Go-to-Market (GTM) enablement and commercialization plans.
• Pipeline Transition Governance: Partner with team's GTM enablement leads to ensure 100% of approved projects are transitioned and logged into the GTM pipeline.
• Activity Sequencing: Ensure GTM enablement activities are sequenced and prioritized in alignment with each project's planned release timing.

6. Senior Executive Governance & Management Routines

• Executive Leadership Forums: Direct end-to-end logistics, narrative framing, and material preparation for recurring senior leadership and executive forums.

Skills & Qualifications

Experience & Skills

• Industry Experience: 10 years of experience in technology financial management, technology portfolio management, business management (COO/CAO), strategic planning, or product governance within financial services. Experience gained within Citi is highly preferred.
• Financial & Portfolio Management Expertise: Proven track record managing large-scale, multi-million-dollar technology budgets, capital planning, variance analysis, and capital redeployment frameworks.
• Domain Knowledge: Deep understanding of consumer financial services, credit card products, lending, commerce, or consumer banking ecosystems; familiarity with US Consumer Cards (USCC) strategic priorities is an advantage.
• Cross-Functional Influence & Leadership: Exceptional interpersonal, negotiation, and stakeholder management skills. Proven ability to influence and build consensus across cross-functional partners (Technology, Product, Finance, PMO, Operations) without direct authority in a matrixed enterprise.
• Executive Presentation & Communication: Outstanding written and verbal communication skills with extensive experience preparing materials for and briefing senior executive leadership forums.
• Adaptability & Drive: Results-oriented leader with a strong sense of urgency, capable of managing competing multi-million-dollar priorities within tight enterprise planning deadlines.
• Risk & Governance Mindset: Solid grounding in risk assessment, governance routines, issue tracking, and operational control standards.

Education

• Bachelor’s Degree: Required (in Finance, Business Administration, Computer Science, Engineering, Information Systems, or related field).
• Advanced Degree: MBA, Master's in Finance, or equivalent advanced degree preferred.

What We Offer

Join a team where your financial and delivery expertise shapes how major technology investments reach customers, with the backing of a global organization and the autonomy to lead critical governance processes.

• Lead portfolio-level decisions that directly influence product roadmaps and go-to-market timing.
• Work in a hybrid model, with 3 days in the office and 2 days working remotely each week.
• Build connections with technology, finance, and product leaders across a large, global organization.
• Access ongoing learning and development opportunities to grow your financial and technology leadership expertise.
• Benefit from resources supporting financial wellbeing, family needs, and overall work-life balance.

Apply today to take ownership of a technology investment portfolio that shapes the future of Citi's lending and commerce business.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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