Clinical Liaison (CL)

Facility Name: Mercy Rehabilitation Hospital St. Louis

Position: Clinical Liaison

Shift: Full-time Days

Schedule: 8:00am- 5:00pm, weekdays

Your experience matters 

At Lifepoint Rehabilitation with Mercy Rehabilitation Hospital St. Louis, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you'll Contribute

A Clinical Liaison who excels in this role builds and maintains referral relationships to drive appropriate admissions to the hospital. Coordinates the intake and pre-admission screening process, conducts on-site clinical assessments to determine suitability for acute rehabilitation, educates patients/families on services and participation requirements, and serves as the primary external contact for case managers, discharge planners, physicians, and payors. Role involves routine travel to referring facilities and community partners; valid driver’s license and clean driving record required. Success measures include timeliness of screenings, conversion rates, and quality of referral relationships. Works closely with admissions, nursing, therapy, and case management to ensure smooth transitions and payer authorization compliance. Other responsibilities include:

• Assist and coordinate the intake and pre-admission screening process.
• Perform on-site clinical assessments (typically at referring facilities) to determine appropriateness for admission.
• Educate patients and families on rehabilitation options, level of care, and expectations for participation.
• Serve as the initial contact for external case management, discharge planners, payors, and hospital partners.
• Conduct face-to-face, in-service educational visits with physicians, case managers, and other professionals.
• Inform and educate community decision-makers about the hospital and acute rehabilitation services to develop census through direct outreach.
• Document screenings, decisions, and communications accurately and timely in EMR and tracking systems.
• Perform other duties as assigned.

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities. 

What we're looking for 

Education: Bachelor’s degree level education is preferred.

Licensure/Certification: Current clinical licensure is required (e.g., RN, PT, OT, SLP, MSW) per state requirements.

Experience: Prior marketing/sales experience preferred; prior clinical experience with demonstrated assessment skills and EMR proficiency preferred; formal sales training preferred.

Skills: Excellent oral and written communication, strong interpersonal and presentation skills, customer relationship building, sound clinical judgment, organization/time-management, and basic computer/data-entry proficiency.

• Previous marketing/sales experience preferred
• Previous clinical experience preferred, with demonstrated skills in clinical assessment and EMR systems
• Formal Sales Training preferred
• Valid driver's license

EEOC Statement:

Lifepoint Rehabilitation is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.