Registered Nurse Manager - MLK BHC Residential

The Martin Luther King Jr. Behavioral Health Center (MLK BHC) is a program of HealthRIGHT 360 and is contracted with the Department of Public Health's Substance Abuse Prevention and Control (SAPC) program. MLK BHC offers residential Drug Medi-Cal (DMC) services for a maximum of 99 adult individuals, comprising 33 beds each for judicially involved men, men, and women. MLK BHC collaborates closely with other Behavioral Health Center programs to ensure a comprehensive range of services for low-income and Medi-Cal-eligible individuals. Situated on the Martin Luther King Jr. Hospital campus in the Willowbrook area of South Los Angeles, the program serves residents of all Los Angeles County.

The Nurse Manager ensures provision of quality client care and effective team performance by incorporating the organization’s mission, vision, and values as part of our service delivery. They ensure efficient nursing operations and provides supportive work environment for staff through facilitation of training programs, monitoring and ensuring compliance with regulatory requirements, creating and implementing policies and procedures, managing staff, facilitating effective communication, interdisciplinary collaboration, and team meetings to promote client-centered care, and by performing other tasks to ensure that services are delivered with compassion, respect for diversity, and adherence to ethical standards.

KEY RESPONSIBILITIES 

People Management

• Interview, select, hire, and terminate employees in collaboration with Human Resources.
• Supervise direct reports and service staff.
• Ensure that all direct reports follow HealthRIGHT 360’s policies, procedures, position expectations, performance goals, and contractual requirements.
• Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner.
• Identify direct reports’ strengths and weaknesses and strive to develop each team member to their fullest potential.
• Deliver and arrange training and resources to ensure that direct reports are successful in their roles.
• Ensure proper coverage of the program by creating work schedules and approving time away from work.
• Deliver all communications necessary to all team members to remain current with HealthRIGHT 360’s policies and procedures and to inform them on quality-of-care concerns.

Clinical Oversight

• Provide clinical and administrative oversight of all nursing treatment services.

• Ensure that clinical activities align with the organizational mission, vision, strategy, and policies, regulatory requirements, program requirements, and contractual obligations.
• Ensure timely completion of documentation and adherence to program requirements.
• Collaborate with medical, mental health, and substance abuse staff to ensure coordinated care.
• Ensure control and oversight of any paper prescriptions.
• Coordinate pharmacy services.
• Ensure lab orders are carried out within 14 days and that lab results are reviewed, and critical values are reported to the provider.
• Ensure charts meet quality management standards per monthly utilization review and/or chart review process, including completion of review tools within designated timeframe.

Direct Service

• Provide medication education consultations and collaborations.
• Assume ownership of crisis situations and ensure proper documentation and service delivery.

• Provide direct service within the scope of practice.
• Assist the Medical Director with medication management of patients.
• Maintain and monitor medication sheets to ensure patient adherence to prescribed medications.
• Triage client’s medical concerns.
• Provide education and counseling to clients on care and medication management.

Administrative and Other Duties

• Develop and maintain relations with contractors, other team members, and community providers to ensure program and treatment continuation.

• Facilitate team meetings and case conferences to support client care and staff development.
• Create, review, recommend, and implement policies and procedures related to health and wellness.
• Complete all assigned training in a timely manner.

QUALIFICATIONS

Education, Certification, or Licensure

• Bachelor’s degree in Nursing or equivalent from an accredited institution.
• Active California Registered Nurse licensure.
• Valid BLS certification.
• Valid California Driver’s License and access to registered and insured transportation.

Experience

• At least seven years’ nursing experience preferably in ambulatory care, public, or community health.
• At least three years’ experience as a supervisor in a behavioral or mental health clinic or community health center.
• Experience working with clients/patients with co-occurring disorders preferred.