Host/Hostess - Latitude - Full-Time

Overview

Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique ultra-premium experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities, including upscale dining options, a state-of-the-art spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay.

Job Summary:

A Host/Hostess at Black Desert Resort is responsible for creating a welcoming and exceptional first impression for our guests at one of our multiple food and beverage outlets. This position reports to the Restaurant Manager and is the first point of contact for guests dining in our restaurant. The Host manages reservations, greets guests, and ensures efficient seating arrangements to provide an outstanding dining experience.

Job Specification:

Location: Onsite at Black Desert ResortShift & Schedule: Year-Round / Full-TimePay Range: $15.00/hour. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Why Join Us:

• Competitive Benefits: Health insurance, 401K with company match, employee dining room, paid time off, exclusive resort discounts, and complimentary employee hotel stay program.
• Dynamic Environment: Opportunity to work with an amazing team in a luxurious resort setting with diverse dining options.
• Career Growth: Opportunities for professional growth and advancement in the hospitality industry.

Responsibilities

Key Responsibilities including, but not limited to:

• Greet guests warmly and professionally as they arrive, ensuring a positive first impression.
• Manage reservations and seating arrangements to optimize the dining room capacity.
• Escort guests to their tables and provide menus, ensuring they are comfortable and well-informed.
• Communicate effectively with servers and kitchen staff to ensure smooth and efficient service.
• Handle guest inquiries and special requests promptly and courteously.
• Maintain cleanliness and organization of the host station and waiting area.
• Monitor dining room activity to ensure guests are seated in a timely manner.
• Assist with the setup and breakdown of dining areas before and after service.
• Follow all health and safety regulations and company policies.
• Provide information about the resort’s amenities and dining options to guests.
• Participate in staff meetings and training sessions to stay updated on service standards and procedures.
• Other work as assigned 

Qualifications

Preferred Qualifications and Skills: 

• Previous experience in a similar role in a restaurant or hospitality setting is preferred.
• Strong communication and interpersonal skills.
• Ability to work efficiently under pressure and handle multiple tasks.
• Friendly and approachable demeanor with a passion for providing excellent customer service.
• Strong organizational and multitasking abilities.
• Knowledge of reservation systems and point-of-sale software is a plus.
• Ability to handle the physical demands of the job, including standing for extended periods.
• Willingness to follow instructions and take on new challenges.

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