Bakery - Cake Decorator

Job Title:                     Bakery Cake Decorator

Department:              Bakery

Reports To:                 Bakery Manager

FLSA Status:                Nonexempt

Essential Duties and Responsibilities

The Cake Decorator prepares, designs, and decorates cakes as well as performs the following duties (other duties may be assigned):

• Prepares cakes, icings, and any other necessary items needed for decorating
• Decorates all cakes within the specified time indicated for all customer orders
• Follows the FIFO rotation system (First-in, First-out).  Covers, labels, and dates all leftover products.  Utilizes leftover products before opening new product
• Answers the telephone and takes bakery orders as necessary
• Decorates cookies, cakes, cupcakes, and other baked goods for display and bakery counter
• Serves customers with a smile and a willing attitude.  Assures high sales by establishing relationships with customers to ensure repeat business
• Inspects product during baking process & and preparation; including measuring temperatures throughout the preparation process, to maintain quality and sanitation by the FDA and local health departmental codes and Bristol Farms’ stringent standards
• Inspects finished bakery products by Bristol Farms standards of quality, weight specifications, & and presentation
• Knows all cleaning chemicals authorized in the Bakery Department and understands proper usage

Customer Service Skills (15 Second Service policy)

All Cake Decorators are required to acknowledge and/or greet customers within the first 15 seconds of the customer’s arrival. Customers are to be greeted and/or acknowledged while waiting at a counter, or as they are passed on the sales floor. The “Seven Points to Extraordinary Service” are to be fully executed by Cake Decorators at all times.

Education and/or Experience

High School diploma or general education degree (GED); six months to one-year related experience and/or training; or equivalent combination of education and experience.

Physical Demands

While performing the duties of this job, the Cake Decorator is regularly required to stand; walk; and use hands to finger; handle, or feel objects, tools, or controls. The Cake Decorator occasionally is required to reach with hands and arms. The Cake Decorator is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The Cake Decorator must frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.