Receptionist, Multi-Specialty - Full-Time, Days

Be a part of a world-class academic healthcare system, UChicago Medicine Medical Group, as a Receptionist at our River East clinic. Here you will work alongside our Multi-Specialty team. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.

Located in Chicago’s Streeterville neighborhood, UChicago Medicine River East is a state-of-the-art outpatient center featuring a wide range of care services. In addition to those listed below, we offer infusion therapy, lab services, and radiology services, including CT, MRI, mammography, X-ray, DEXA scan and ultrasound.

The Receptionist, UCM Care Network, performs day-to-day administrative and general office duties including but not limited to scheduling appointments, answering telephones, and maintaining records and accounts.  

Essential Job Functions 

• Answer and screens telephone calls in a courteous manner and record messages for physicians and other personnel
• Schedule patient appointments and procedures according to established policies and procedures.
• Obtain accurate information from patients, ensure all registration forms are complete and collect patient and insurance payments
• Copy patient information and forward to requesting party after receiving appropriate consent to release medical records
• Welcomes and greets patients and visitors, assisting and directing appropriately while maintaining patient confidentiality
• Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, sharing problems relating to patients and/or staff with immediate supervisor
• Performs other duties assigned

Required Qualifications 

• High school diploma or equivalent
• Minimum of two years’ experience in a medical office or hospital setting
• Familiarity with database entry and applications
• Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment
• Considerable skill in communicating verbally, in determining priorities and in organizing work
• General working knowledge of PC
• Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers and physicians.

Preferred Qualifications 

• Computerized appointment scheduling experience

Position Details 

• Job Type/FTE: Full-Time 1.0 FTE
• Shift: Days - 9 am - 5:30 pm
• Work Location: Onsite - River East
• Unit/Department: Multi-Specialty
• CBA Code: Non-Union