Service Technician (PV, BESS, EV)

Description

 Job Title: Service Technician (PV, BESS, EV)

Location: 111 Mission St, Santa Cruz, CA 95060

Department:  Service & Warranty, AMPS

Supervisor:  Service Advisor

Manager: VP of Construction Operations

FLSA Status: Non-Exempt

Schedule:  4/10 hour shifts, Monday through Thursday, or Tuesday through Friday

Salary:   $35.00 - $45.00 hourly, based on experience.

About MYNT

Mynt is a leader in sustainable construction and renewable energy solutions. We are committed to innovation, environmental stewardship, and delivering top-tier services in the green energy sector.

Job Purpose

The Solar Field Service Technician will maintain, troubleshoot, repair and commission Solar Photovoltaic (PV), Battery Energy Storage Systems (BESS), Electric Vehicle (EV) charging stations, and additional legacy projects throughout the greater Central and Coastal California area. The successful candidate will perform system inspections (preventative maintenance), DC and AC corrective maintenance (live work when necessary), manufacturer warranty claims, and may assist on solar and/or energy storage system installations as needed.

Requirements

Job Duties & Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strive to ensure proper operation of PV,BESS, and EV systems to maintain high levels of customer satisfaction through excellent customer service.
• Complete all online training for certifications to manage manufacturer relationships and warranties.
• Utilize the softwares and systems in place to effectively communicate resolutions and/or next steps for each serviced project site.
• Conduct field services to diagnose, troubleshoot, and repair residential and commercial/industrial PV and BESS AC/DC electrical, mechanical, data acquisition systems, and IT components.
• Perform quality assurance inspections of completed installations (preventative maintenance).
• Keep accurate and detailed maintenance records including all work performed and materials used using the processes set in place by Service Advisor and/or Senior Project Management.
• Assist with developing maintenance programs, and provide accurate and timely inspection reports.
• Manage personal inventory of parts and equipment needed for service calls.
• Ensure that all work performed is in compliance with company safety standards, manufacturer best practices, and all applicable codes and regulations.
• Complete non-service related tasks on occasion, ie. assist with the scope of ongoing construction projects.
• Handle confidential data professionally.
• Perform start-up and commissioning for new PV/storage installations, configure DAS, and monitor performance levels as needed.
• Additional tasks as assigned by the management team(s).

Skills & Qualifications

The following list represents the core competencies needed for success in this position.

• Understanding of single phase and three phase AC electrical, DC electrical, mechanical, data acquisition, and IT systems experience required.
• Resourceful - able to utilize written and spoken direction or troubleshooting guides and documentation to achieve results.
• Must have solid experience with construction best practices, NEC terms and specifications, troubleshooting, site coordination, scheduling and tracking of materials, and safety protocols.
• Action & Results Focus – initiating tasks, focusing on accomplishment and efficiency in time management. 
• Critical Thinking - analytically and logically evaluating information, propositions, and claims with a strong focus on problem solving.
• Detail Oriented - focusing on the details of work content, issue causation, work steps, and final work products with the ability to manage multiple, concurrent projects.
• Communication - formally and effectively delivers information to necessary team members. Consistent in bringing solutions to challenges encountered with anything described in this document.
• Customer Focus - able to attend the needs and expectations of the customer with a professional demeanor and possess excellent interpersonal, oral and written skills.
• Ability to transport tools, materials and equipment of up to 50 pounds frequently and up to 100 pounds with assistance.
• Willing to travel to remote sites (2-4 hours) and stay on location as needed.
• A valid driver's license with a clean driving record is required.
• Ability to be coached and mentored.
• Education: 
  • High School or GED. Some college preferred. 
• Experience: 
  • Minimum 2 years of relevant work experience. 
  • At least 2 years experience installing solar and/or energy storage systems or performing electrical troubleshooting preferred.
  • At least 2 years experience working with SolarEdge equipment, or equivalent systems with micro-inverters.
  • Project management software experience preferred.
  • Experience with Scissor and Aerial lifts is a plus. 
  • Experience with energy efficiencies including but not limited to, HVAC and lighting.
  • SolarEdge and LG trainings and certifications preferred.
  • Experience with PDF editor, Google Docs and Sheets (or Word and Excel), and a general computing background.
• $35.00 - $45.00 hourly, based on experience.

Direct Reports

• N/A

Working Conditions

• Supplemental Information to Assist Organizations In Their Compliance with the Americans with Disabilities Act (ADA)
• http://www.niqca.org/documents/ADAPhysicalRequirementsChecklist.pdf

Physical Requirements

The nature of this role involves regular exposure to typical construction site conditions, including:

• Flexible Schedule: must have ability and willingness to maintain flexible work schedules, as weekend and extended workdays are necessary.
• Occasional Exposure: Dust, fumes, chemicals, and loud noise. Appropriate personal protective equipment (PPE) will be provided and must be worn as required.
• Physical Tasks: Climbing ladders, transportation of materials, accessing high places, carrying materials, and working in proximity to moving mechanical parts.
• Physical Requirements: Frequent bending, reaching, handling, sitting, standing, walking, and lifting 20 lbs. or more.
• Supplemental Information to Assist Organizations In Their Compliance with the Americans with Disabilities Act (ADA)
• http://www.niqca.org/documents/ADAPhysicalRequirementsChecklist.pdf

General Benefits*

• Access to medical, dental, vision, life, EAP and 401K.
• Up to 42 hours of paid Continued Education for learning and supporting your personal and professional growth.
• $800 annual professional development stipend. 
• Cell phone reimbursement. 
• Laptop reimbursement.
• Paid time off after 6 months continuous employment.

*All subject to probationary period and/or transition period (through temp agency).

Working at MYNT

At MYNT, we are more than just a vertically integrated energy company; we are a community of innovative problem-solvers dedicated to leading the global energy transition. Our culture is built on the foundation of Empowering People and Growth, where we prioritize our team members and champion their potential with unwavering integrity.

We thrive in a collaborative, team-based environment that embraces healthy debate. We challenge one another to perform at our best, believing that Bold Curiosity and a "Whatever It Takes" attitude are essential to driving solutions and resolving roadblocks. At MYNT, we encourage you to show up, work hard, and embrace growth—which includes the freedom to make mistakes, learn, and do better—all while creating a community that shows up for each other, respects one another, and has a good time doing it.

Mynt Systems is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are committed to creating an inclusive environment where everyone feels valued and respected.