SDOH CASE COORDINATOR

Description

SDOH CASE COORDINATOR JOB SUMMARY

The SDoH Case Coordinator addresses the needs of patients who are referred by CCHC providers, based on an assessment of Social Determinants of Health (SDoH). The SDoH Case Coordinator supports patients by directly linking them to community mental health and social service resources in order to achieve better health outcomes.

SDOH CASE COORDINATOR ESSENTIAL DUTIES AND RESPONSIBILITIES

• Follows up to ensure appropriateness of referrals;
• Supports the integrated care process;
• Serves as one of the communication links between medical and behavioral health providers;
• Addresses significant social service needs such as food insecurity, housing, special needs services, substance use, transportation, educational and vocational issues.
• Arranges, coordinates, monitors, evaluates and advocates for a package of services to meet the specific client’s complex needs including assigned case load of Enhanced Care Management (ECM) Program participants.
• Other duties needed to help support the organization’s mission, vision, and values in accessing higher quality of health and wellness services.

Requirements

SDoH CASE COORDINATOR EDUCATION, TRAINING AND EXPERIENCE

• Bachelor of Science in Health sciences, public health, social work, sociology, or related fields required
• Bilingual Spanish or Armenian required
• Excellent written and verbal communication skills
• Knowledge of community resources and government benefits
• Strong advocacy skills
• Experience working in a health care environment preferred
• Culturally sensitive and able to work with a diverse population
• Ability to work in a non- judgmental manner and foster positive growth
• Able to work as part of a team and maintain professional boundaries required

SDoH CASE COORDINATOR KNOWLEDGE, SKILLS AND ABILITIES

• Ability to find solutions when barriers are identified.
• Strong documentation skills.
• Ability to multi-task and prioritize when needed.
• Ability to independently seek out resources and work collaboratively.
• Experience and work ethics that supports working within a high functioning, team-oriented environment.
• Demonstrates a willingness and ability to work under supervision.
• Ability to develop and maintain good working relationships with staff.
• Ability to use computer and learn new software programs.
• Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management.
• Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc.
• Possesses ability to communicate effectively, both verbally and in writing.
• Possesses genuine respect for others and acceptance of their individual social and cultural traits.
• Proficient knowledge of Microsoft Outlook.
• Able to travel and attend professional meetings, conferences, trainings and clinic sites.
• Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams.
• Performs other related duties as assigned.

SDoH CASE COORDINATOR PAY RATE: $22.50-$25/hr

SDoH CASE COORDINATOR BENEFITS & PERKS:

• 100% employer-paid Medical, Dental & Vision coverage
• 100% employer-paid Life & Accidental Death & Dismemberment (AD&D) Insurance
• 401(k) with employer matching
• Paid Time Off Accrual , 10 Paid Holidays, and a Wellness Day Off
• Flexible Spending Account (FSA)
• Fringe Marketplace Stipend
• Optional Supplemental Insurance
• Participation in CCHC's company-wide Profit Sharing Program (eligible employees)
• Professional development and opportunities for internal growth and advancement

We are committed to providing equal employment opportunities to all applicants, including those with arrest or conviction records. In accordance with the ULAC Fair Chance Ordinance, we will not inquire about or consider criminal history until after a candidate has received a copy of their background check report. All applicants will be evaluated based on their qualifications and ability to perform the essential functions of the job. For more information, please refer to LA County Fair Chance Hiring.