Dinner Server – Latitude - Full-time

Overview

Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Latitude, the resort’s signature dining destination, provides guests with an elevated evening dining experience featuring fresh, seasonal ingredients, and impeccable service. 

Job Summary: 

The Dinner Server at Latitude is responsible for delivering exceptional guest service by providing a warm and welcoming dining experience during dinner service. Reporting to the Latitude General Manager or Food & Beverage Manager, this role involves taking orders, serving food and beverages, and ensuring a seamless and enjoyable meal for all guests. The Dinner Server plays a key role in setting the tone for the guest experience each evening, offering attentive service in a refined yet relaxed atmosphere. Position will support the pool service during peak seasons. 

Job Specifications: 

Onsite: Black Desert Resort – Latitude Shift & Schedule Availability: Year-Round / Full-Time / Afternoon/ Evening ShiftPay Rate: $7.25/hr. plus tips. This is the pay rate we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. 

Why Join Us: 

• Competitive Benefits: Health insurance, 401K with company match, employee dining room, paid time off, exclusive resort discounts, and complimentary employee hotel stay program.
• Dynamic Environment: Be part of a team focused on service and hospitality. 
• Career Growth: Opportunities for professional development and advancement in the hospitality industry.

Responsibilities

Key Responsibilities including but not limited to: 

• Provide prompt and courteous service to guests, ensuring an exceptional dinner experience. 
• Greet guests warmly, present menus, and offer recommendations based on dietary preferences.
• Accurately take food and beverage orders, ensuring special requests and modifications are properly communicated to the kitchen. 
• Serve food and beverages efficiently, maintaining attention to detail and presentation. 
• Monitor guest satisfaction, addressing any needs or concerns promptly. 
• Maintain cleanliness and organization of tables, service areas, and dining spaces. 
• Assist with table setups, refilling beverages, and delivering additional items as needed. 
• Process guest payments accurately using the POS system. 
• Work collaboratively with the kitchen and front-of-house team to ensure smooth service flow. 
• Adhere to all health, safety, and sanitation regulations, ensuring compliance with food handling guidelines. 
• Participate in pre-shift meetings to review service expectations, daily specials, and operational updates. 
• Other duties as assigned.
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Qualifications

Preferred Qualifications and Skills:

• Previous experience as a server in a fine dining or upscale casual restaurant preferred. 
• Strong communication and customer service skills with a guest-focused mindset. 
• Ability to multitask in a fast-paced environment while maintaining attention to detail. 
• Knowledge of dinner service, including beverages and cocktails is a plus. 
• Proficiency with POS systems and handling guest transactions. 
• Professional demeanor, punctuality, and reliability. 
• Ability to stand and walk for extended periods and lift up to 25 lbs. 
• Flexibility to work afternoon and evening shifts, weekends, and holidays based on resort operations. 

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