Student Employment Specialist

Job Description

The Opportunity  

The Student Employment Specialist performs a variety of technical, administrative, and confidential duties supporting the day-to-day operations of the Student Employment department. This position focuses primarily on student hiring and onboarding, supporting hiring managers throughout the employment process, providing training and development, assisting with Workday processes, supporting campus events and presentations, and performing a variety of general human resources administrative functions.

This is a full-time, exempt position with benefits. Under the direct oversight of the Director of Student Employment, the Student Employment Specialist works in partnership with hiring managers, students, and campus departments to support the successful employment of approximately 2,500 student workers. This is a fast-paced role requiring strong organizational skills, attention to detail, customer service, communication, and the ability to manage multiple priorities.

Responsibilities

• Record, maintain, monitor, and report student employment and hiring information accurately and confidentially.
• Respond to and assist with Student Employment related inquiries and requests from students, employees, hiring managers, and visitors.
• Provide administrative support for hiring managers throughout the student hiring and onboarding process.
• Coordinate and support the hiring and onboarding of student employees, including reviewing required documentation, assisting with background screening processes, and facilitating important information.
• Provide guidance and assistance to students and hiring managers regarding Workday functionality and student employment processes.
• Ensure required new-hire documentation is complete, accurate, and maintained in accordance with applicable federal and state regulations.
• Collect, maintain, and update employment verification records, including E-Verify and re-verification requirements, as applicable.
• Conduct training sessions, presentations, and informational sessions for students, hiring managers, and campus partners on student employment processes, resources, expectations, and related topics.
• Assist with the development and delivery of student employee and hiring manager training and development programs.
• Coordinate, facilitate, and participate in student employment events, workshops, presentations, and engagement initiatives across campus.
• Assist with planning, coordinating, and managing campus events and engagement initiatives for student employees, including annual Student Employee Appreciation Week.
• Assist with addressing and resolving student employee questions, concerns, and employment-related issues, escalating matters to the Director of Student Employment when appropriate.
• Develop and distribute weekly, monthly, and term-based communications to targeted student employees and supervisor populations, ensuring timely and effective communication among all parties.
• Assist with department projects, process improvements, and special initiatives related to student employment and employee engagement.
• Maintain departmental office supplies and assist with general administrative operations.
• Perform other duties and responsibilities as assigned

About us 

For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries. 

Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow. 

Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace. 

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day. 
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26. 
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period. 
• Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.  

 Compensation 

 
The annual salary range for this role is up to $46,000. The final offer will be based on the candidate’s skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range. 

Qualifications

Required:

• At least three years of customer support experience; prior experience working in higher education preferred
• Experience with Campus Solutions and Workday strongly preferred
• Prior experience working in a role with heavy deadlines and multiple moving parts
• Knowledge of federal hiring forms and immigration documents for work authorizations is highly desirable

Skill Set Needed:

• Proven track record of providing excellent customer service to internal and external customers
• Strong verbal and written communication skills to foster open communication and promote positive relationships
• Ability to maintain work priorities in and environment with multiple concurrent tasks and projects while meeting deadlines with minimal supervision
• Ability to be proactive and take initiative in day-to-day activities and look for was to implement process improvements
• Proficient in Microsoft Office, including Outlook, Word and Excel
• Ability to handle confidential information with discretion
• Ability to work in an organized manner and consistently follow-up on tasks

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R312235. Please attach all relevant materials to your application when you apply online. Complete submissions include: 

• Cover letter 
• Resume 
• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process) 

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday. 

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website. 

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact eraujobs@erau.edu and should not reach out to hiring managers or staff.