PAC Office and Data Administrator

JOB SUMMARY:

The PAC Office and Data Administrator role helps in optimizing club operations by streamlining administrative workflows, managing digital communication, and transforming raw operational data into actionable reports and visual dashboards. This position is designed to support club leadership, enabling a stronger focus on growth initiatives and member experience. Successful candidates will have high organizational abilities, adept data compilation, good communication skills, and successful project management skills.

This position is a non-supervisory role with limited critical strategic decision-making responsibilities. The PAC Office and Data Administrator will uphold the Packers Athletic Club’s Mission and Vision.

JOB RESPONSIBILITIES:

Data Compilation, Reporting, and Analytics:

• Collect, curate, and organize operational data across all PAC departments.
• Create and compile daily, weekly, and monthly operational reports, spreadsheets, and visual charts for club leadership.
• Conduct background research, competitive analysis, and operational feasibility summaries for ongoing club projects and initiatives.
• Ensure accuracy and data integrity across multiple software platforms and databases.
• Work closely with software provider’s customer success teams to ensure data, processes, and projects are aligned.

Digital and Internal Communication:

• Oversee and update digital signage, display boards, and internal communication channels throughout the facility to ensure timely, polished member and employee communication.
• Monitor, filter, and respond to incoming general digital communication according to established club brand guidelines. 
• Coordinate internal notices, staff updates, and administrative announcements across all departments.

Financial & Budgetary:

• Assist in invoice creation for PAC Corporate Membership programs alongside PAC Member Experience Manager, ensuring proper account data and payment.
• Assisting in expense reporting and system input.

Administrative and Operational Support:

• Assist leadership and department managers with document formatting, agenda preparation, meeting notes, and filing.
• Maintain organized digital drives and physical office inventory/supplies for proper Business Office functions.
• Document and maintain ongoing updates to club Standard Operating Procedures to ensure consistency across all operations.
• Generate initial schedules of frontline staff for final review and approval by Department managers.

QUALIFICATIONS:

• Four-year college degree preferred or equivalent experience.
• Advanced proficiency Microsoft Office Suite, and experience in CRM management and Canvas a plus.
• CPR/AED certification required or ability to obtain.
• Excellent Communication skills, both verbal and written, with strong emphasis on spelling, tone, and executive detail fitting a luxury brand environment.
• Ability to originate innovative ideas.
• Meticulous attention to detail, strong time-management, and the ability to organize complex data into structured formats.
• Comfortable working with numbers, metrics, and basic statistical tracking.
• Team-building and leadership abilities.
• The ability to think critically to solve problems without clear solutions.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Ability to stand, walk, use hands to handle objects, tools, or controls, reach with hands and arms, and occasionally sit.
• Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

TRAVEL: No travel is expected for this position.

SUPERVISES: This position had no supervisory responsibilities.

SUPERVISED BY: General Manager

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This job description has been approved by management. This job description is not designed to cover or contain a comprehensive listing, and duties and responsibilities may change at any time with or without notice.