CHG - Database Analytics - Marketing Specialist

JOB TITLE: Database Marketing Specialist

DEPARTMENT: Database Analytics

JOB SUMMARY: 
 

The database analytics specialist will assist with the collection and analysis of player data. Duties will include data entry, tracking, offer set-up, and generating reports. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for setting up offers in patron management systems and ensuring accuracy.
• Responsible for tracking direct mail process
• Manages relationships with internal and external partners to ensure timely and accurate campaigns
• Assists with player research
• Ensure satisfaction to customers  

QUALIFICATIONS:

• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form
• Superior organization skills
• Outstanding Guest service skills
• Must be at least 21 years of age
• Up to one (1) year of Direct Marketing operational experience preferred
• Casino experience preferred
• Knowledge of Aristocrat gaming systems preferred
• Knowledge of Opera hotel systems preferred
• Interact well with others and be a positive influence on employee morale
• Uphold the company’s non-disclosure and confidentiality policies and agreements
• Work evening, weekend and holiday work hours as required.  

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree in marketing, finance or related area; or equivalent combination of education and experience
• Excellent verbal, written, and interpersonal skills
• Superior organization and guest service abilities   

CERTIFICATES, LICENSES, REGISTRATIONS:

• Must be able to obtain a Nevada State Gaming License.

LANGUAGE SKILLS:

• Must be able to effectively communicate in English.  

MATHEMATICAL SKILLS:

• Must be able to analyze data from various angles and offer all viewpoints for review.  

COMPUTER SKILLS:

• Technical proficiency and knowledge in MS Office (Word, Excel & Outlook).