Community Care & Resource Coordinator

Have you often felt like you wanted your work to have meaning? Every day, Resurrection staff members are doing work that matters with people who care. Resurrection’s purpose since its conception in 1990 is to “build a Christian community where non-religious and nominally religious people are becoming deeply committed Christians.” Join our team and see how your contributions move the needle in transforming the World. 

Resurrection has an opening for a Community Care & Resource Coordinator in our Locations & Care division! The position is full-time, exempt and is located at the Leawood campus at 13720 Roe Ave. Please see below for a full job description.

Job Summary

The Community Care & Resource Coordinator is the church’s primary point of contact for members and congregants navigating temporary financial hardship. As a member of the Community Care & Assistance Team, partners with pastors, staff, volunteers, and community organizations to provide compassionate case management, coordinate financial assistance, and connect individuals and families with resources that promote long-term stability and healing.

Essential Responsibilities and Expectations:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position-Specific

• Meet with Resurrection members and congregants requesting financial assistance to assess their financial, emotional, and practical needs.
• Develop individualized plans that promote long-term stability rather than repeated emergency assistance.
• Maintain ongoing communication with individuals and families throughout the assistance process.
• Encourage and support continued engagement in the life of Resurrection through worship, ministries, and pastoral care.
• Ministerial: Pray with individuals and families when appropriate, providing spiritual encouragement and directing them to further pastoral care as needed.
• Work collaboratively with pastors and ministry staff to ensure holistic care.
• Model and encourage a Christ-centered approach to serving those in need, ensuring Community Care & Assistance reflects the church's values of hospitality, dignity, and grace toward every person served.
• Build and maintain relationships with local nonprofit organizations, government agencies, housing organizations, utility assistance programs, food pantries, counseling services, and other community partners.
• Connect individuals and families with appropriate community resources and coordinate referrals when additional services are needed.
• Stay informed about available community resources, eligibility requirements, and emerging services.
• Review Community Care & Assistance requests according to established ministry guidelines.
• Verify eligibility, supporting documentation, and financial need.
• Prepare recommendations for financial assistance.
• Ensure all assistance is administered with accuracy, confidentiality, accountability, and compliance with church financial policies.
• Maintain complete and accurate case records.
• Track and analyze trends in Community Care & Assistance requests, monitoring data such as households served, types of assistance requested, financial assistance distributed, community referrals made, repeat requests, and case outcomes.
• Prepare regular reports for leadership demonstrating ministry impact, stewardship of resources, and emerging needs within the Resurrection community.
• Recommend process improvements and opportunities to strengthen Community Care & Assistance.
• Collaborate with Resurrection pastors, Care Ministers, and other ministries to coordinate care for individuals and families.
• Assist with developing and maintaining Community Care & Assistance policies, procedures, and resource materials.
• Participate in departmental meetings and ministry planning.
• Other duties as assigned.

Churchwide

• Follow Jesus and engage in the “five essential practices” of the Christian life: worship, study, serve, give, and share.
• Support the church’s purpose of “building a Christian community where non-religious and nominally religious people become deeply committed Christians.”
• Exemplify the church’s values and support its theological direction as a United Methodist Church.

Competencies

• Cultivating Relationships – builds genuine, gracious, and personable connections with others by consistently demonstrating humility, friendliness, encouragement, and approachability, creating an environment where people feel valued, supported, and engaged.
• Collaborating – shares knowledge, builds partnerships and promotes a culture of thinking from the users’ perspective while working across divisions to meet shared goals and objectives.
• Exercising Relational Awareness – reads interpersonal dynamics accurately and adjusts behavior with sensitivity and respect, balancing emotional awareness with accountability and mission focus.
• Managing Priorities – effectively organizes, prioritizes, and balances multiple responsibilities and deadlines, ensuring timely completion of concurrent projects while maintaining quality and alignment with the church’s purpose and vision.
• Focusing on Details – pays attention to important details, avoiding errors and fine-tuning the results for maximum impact.
• Problem Solving – makes good decisions quickly, solves problems effectively to help move the church forward.
• Communicating – develops and delivers clear communications (verbal and written) that meet the unique needs of different audiences.
• Community Partnering – understands the community in which we serve, establishes community relationships and represents the church in the broader community.

Qualifications

• Education Preferred: Bachelor’s or Master’s degree in Social Work, Human Services, Counseling, Psychology, or a related field.
• Minimum years of experience: 3 years of professional case management experience.
• Demonstrated experience assessing client needs and developing individualized resource plans.
• Experience coordinating services with multiple community organizations or agencies.
• Strong organizational, documentation, and administrative skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to exercise sound judgment while maintaining confidentiality.
• Proficiency with Microsoft Office and database management systems.
• Experience working in a church, nonprofit, healthcare, or community service environment preferred.
• Experience collecting data, evaluating outcomes, and preparing ministry or program impact reports preferred.
• Knowledge of local community resources and social service systems.