Employment Skills Job Coach

Employment Skills Coach – Job Readiness Program

Location: 441 W Kirkpatrick St, Syracuse NY 13204 and at volunteer sites throughout Onondaga County

Hours: Program hours are M-F 8:30am-4:30 PM

Typical Schedule: 

Part-Time: 8:30am- 12:30 PM or 12:00 PM- 4:00 PM, flexible days, same days/times each week. 

Full Time: M-F 8:30am-4:30 PM

Compensation: $20 per hour, plus benefits if consistently working 17.5+ hrs/week.

About the Role: Help individuals with disabilities build workplace skills and confidence through hands-on volunteer experiences and classroom activities. 

Job Description:

LAUNCH CNY is growing, and we’re excited to welcome new Employment Skills Coaches to our Employment Services team! This position supports our daytime Community-Based Prevocational Program, a job readiness program meant to assist individuals with developing the skills necessary to be successful in the workforce. As an Employment Skills Coach, you’ll help individuals with disabilities build skills, gain confidence, and prepare for future employment through hands-on volunteer experiences and classroom activities. Whether you’re looking for full-time or part-time work, this is an opportunity to make a meaningful difference in your community while joining a team that supports people in leading more independent, fulfilling lives.

Employment Skills Coaches work alongside individuals at community volunteer sites and in the classroom, helping them develop important workplace skills such as communication, teamwork, problem-solving, time management, and following directions. Through individualized coaching, encouragement, and practical learning experiences, you'll help people discover their strengths, overcome challenges, and build skills that can support their future employment goals.

We're looking for patient, dependable, and encouraging people who enjoy teaching, building relationships, and celebrating progress along the way.

If you enjoy helping others, solving problems, and seeing people succeed, this could be a great fit for you. Join our growing team and help individuals build skills, gain confidence, and take meaningful steps toward future employment!

What You'll Do:

• Provide individualized, hands-on coaching at community volunteer sites to help individuals develop workplace skills and build independence, one-on-one or in small groups of 2-3 individuals at a time
• Teach job readiness and workplace skills through classroom lessons and community-based activities.
• Help individuals strengthen communication, teamwork, problem-solving, time management, workplace behavior, and other skills that support future employment.
• Observe and document progress, adjusting coaching strategies to meet individual needs.
• Build positive relationships with program participants, community businesses, and other service providers.
• Transport program participants between volunteer sites and other program activities using a personal or agency vehicle.
• Help individuals learn how to access and use public transportation or explore other transportation options.
• Complete required daily and monthly documentation using an online system.
• Follow agency policies and OPWDD program requirements.

What We're Looking For:

• A compassionate, patient, dependable, and encouraging person who enjoys helping others succeed.
• Strong communication skills and the ability to build positive, trusting relationships.
• Experience supporting individuals with different learning styles and abilities preferred.
• Ability to work independently at community volunteer sites and collaborate with a team.
• Comfortable using a computer, the internet, and online documentation systems.
• Ability to stay organized using Google Calendar.
• Ability to travel locally and transport program participants in all weather conditions, including rain and snow.
• A clean, valid NYS driver's license.
• Ability to pass required background checks.
• Associate's or bachelor's degree in psychology, social work, education, or a related field preferred, but not required. We are willing to train the right candidate!

Training & Expectations:

• Participate in paid training and apply the skills learned.
• Complete accurate, timely daily and monthly documentation 
• Follow through on responsibilities and communicate proactively with team members.
• Adapt to changing schedules and individual support needs.
• Maintain professional, supportive relationships with program participants, families, community businesses, and coworkers.
• Work independently and as part of a team to provide consistent, person-centered support.
   
   

Benefits: Available to employees working 17.5+ hours per week

• 403b
• Disability insurance
• Employee assistance program
• Employee discount
• Family leave
• Health insurance
• Generous paid time off
• Referral program
• Dental insurance