Manager of Youth Development (Hybrid Remote)

Description

The Manager of Youth Development provides leadership and day-to-day oversight of BBBSLI’s Rise Up and Big Futures programs, assigned special initiatives, and grant-funded programming. The Manager supervises program staff, ensures consistent and high-quality services, and supports youth in academic achievement, postsecondary planning, career exploration, workforce readiness, and life skills. The position is responsible for implementing, documenting, tracking outcomes, coordinating with partners, and completing program and grant deliverables on time.

Requirements

Program Leadership and Staff Supervision

• Provide direct supervision, coaching, training, and performance feedback to assigned program staff, including Youth Career Specialist and other designated personnel.
• Coordinate staff assignments, workplans, schedules, and program priorities; monitor service quality and address barriers to implementation.
• Conduct monthly audits of applicable program and match case files; ensure timely, accurate documentation and adherence to agency policies.
• Develop and maintain curricula, procedures, workflows, training materials, and program calendars.
• Use participation data, participant feedback, and outcomes to assess effectiveness and recommend program improvements and expansion.

Rise Up Program

Rise Up Program Responsibilities

• Oversee the Rise Up Program for youth ages 7–13, focusing on academic achievement, literacy, educational enrichment, early career exploration, and soft skills development.
• Supervise the Youth Development Specialist in coordinating tutoring, educational workshops, career exploration activities, and youth engagement opportunities.
• Oversee the Beyond the Books Literacy Program, ensuring quality tutoring, literacy instruction, and individualized academic support.
• Ensure programming develops foundational skills, including communication, teamwork, problem-solving, leadership, and goal-setting.
• Build partnerships with schools, tutors, community organizations, and employers to expand educational and career exploration opportunities.
• Monitor program performance, participant progress, service delivery, and outcomes to ensure quality and compliance with grant requirements.
• Support the transition of eligible youth into Big Futures by strengthening academic readiness, career awareness, and foundational life skills.

Big Futures Program

• Lead implementation and ongoing oversight of Big Futures, including participant recruitment, readiness assessments, individualized success plans, and follow-up services.
• Oversee workshops and activities focused on career pathways, employment readiness, financial literacy, life skills, postsecondary education, and access to internships and work-based learning.
• Coordinate technology and AI workforce readiness activities, including responsible AI use, resume development, career exploration, problem-solving, coding exposure, and awareness of careers in technology.
• Engage mentors, employers, colleges, training providers, and corporate partners to provide career exposure, workplace visits, guest speakers, job shadowing, and employment opportunities.
• Track participant progress, service completion, referrals, and measurable education and workforce outcomes.

Special Programs and Grant Management

• Oversee assigned special programs and agency-approved initiatives from planning through implementation and evaluation.
• Translate grant awards and commitments into implementation workplans with clear service targets, timelines, staff assignments, and measurable outcomes; address delays or performance gaps.
• Maintain a centralized grant tracking system for all assigned grants, documenting funder requirements, program deliverables, performance targets, responsible staff, reporting deadlines, progress updates, and supporting evidence.
• Review grant trackers regularly with program staff and the Chief Program Officer; flag upcoming deadlines, unmet benchmarks, documentation gaps, and corrective actions.
• Maintain accurate program records, participation counts, outcome data, and documentation required by funders and the agency.
• Partner with Development and Finance to monitor program spending against approved grant budgets and support funder reporting, audits, and site visits.
• Prepare program data, narratives, and outcome summaries for interim and final grant reports in coordination with the appropriate departments.
• Ensure services and documentation meet applicable grant terms, agency requirements, and participant confidentiality standards.

Internship and Community Partnerships

• Recruit, orient, supervise, and assign work to program interns; serve as a liaison to participating schools and academic institutions.
• Build and maintain relationships with schools, colleges, employers, workforce providers, volunteers, and community organizations.
• Represent assigned programs in partner meetings and support appropriate board, donor, and community engagement.

Internal Collaboration and Communications

• Collaborate with Program, Development, Finance, and Marketing teams on events, recruitment, reporting, outreach, and participant success stories.
• Attend staff meetings, planning sessions, trainings, and administrative meetings across BBBSLI locations.
• Perform other duties as assigned consistent with organizational needs.

Qualifications

• Master’s degree in social work and at least three years of related experience, consistent with the existing position requirements.
• LMSW and SIFI certification required for assigned social work intern supervision responsibilities.
• Demonstrated experience in youth program management, program development, staff supervision, and community partnership building.
• Experience with grant-funded programs, outcome measurement, compliance documentation, and report preparation preferred.
• Knowledge of education, workforce development, career readiness, and postsecondary resources for youth and young adults.
• Strong organizational, interpersonal, written communication, and customer service skills; ability to work effectively with diverse communities.
• Proficiency with Microsoft applications, databases, and program recordkeeping systems.
• Valid New York State driver’s license required.

Physical Requirements

The physical demands are representative of those required to perform the essential functions of this position. The employee frequently sits, stands, reaches, talks, and hears; occasionally walks, handles objects, and lifts or moves up to 35 pounds. Required vision abilities include close, distance, color, and peripheral vision, depth perception, and focus adjustment.

Position Location

Westbury, NY 11590. Regular travel between BBBSLI’s Westbury and Islandia offices is required.

Schedule

Hybrid, in-office/remote schedule.

Monday: 9:00 a.m.–5:00 p.m. (Remote)

Tuesday: 9:00 a.m.–5:00 p.m.

Wednesday and Thursday: 12:30–8:30 p.m.

Friday: 9:00 a.m.–5:00 p.m. (Remote)

Saturday as needed, in lieu of Monday: 9:00 a.m.–5:00 p.m.