Sr. Manager of Restaurants, NYC

About

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview

The Senior Manager, Restaurants will be based out of and hold primary responsibility for all operations for their home store restaurants. The Senior Manager, Restaurants will also have oversight over the other restaurants and any new owned restaurant projects in their Trade Area. The successful candidate will ensure that food presentation and merchandising is on-brand and to specification, ensuring product consistency and quality. The Senior Manager, Restaurants will manage multiple restaurant managers and ensure the corporate standard of service in all restaurants. Perform other duties as assigned.

Essential Functions

Leadership and Development

• Lead a team of leaders: Motivate, coach, and strengthen Foods Managers as team leaders, retail operators and business owners.
• Serve as a resource: Provide expertise on operations, staffing and company policies and procedures.
• Financial accountability: Lead team to achieve sales, expense plans and bottom-line profit objectives.
• Multi-operational leader: Ability to lead multiple brands and locations within assigned region(s) across multiple states.
• Assess and coach: Conduct regular operational assessments virtually or in person to gauge operational execution to standards and provide coaching. Follow-up as needed on assessment results.
• Monitor food quality: Ensure recipes are being followed and approved products are being used.
• Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy.

Qualifications and Competencies

• Bachelor's Degree from a 4-year college or university.
• 3-5 years related experience.
• Hospitality/multi-unit food service supervisory/management experience.
• Safe food handling certification is required.
• Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner.
• Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels.
• Ability to think creatively, strategically, and technically.
• Ability to work a flexible schedule based on department and Company needs.

Essential Physical Requirements

• Position involves regular walking, standing, sitting, hearing, and talking.
• May occasionally involve stooping, kneeling, or crouching.
• May involve close vision, color vision, depth perception, and focus adjustment.
• Involves use of hands and fingers for all restaurant related functions as well as typing on keyboard and using a mouse.
• May be a need to move or lift items over 25 pounds.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.

This job description is not all inclusive; additionally, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Bluemercury – is an equal opportunity employer, committed to a diverse and inclusive work environment.

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