Residential Manager - Group Home

Description

Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff.

The purpose of this position is to administer the overall operation of two eight-bed, ODMH licensed, residential care facilities for adults diagnosed as having severe and persistent mental illnesses. To oversee the residential treatment of each resident as well as the operation of the two facilities. This includes staffing and performance of some minimal maintenance. Though formally scheduled to work 40 hours a week, this person is expected to be available as needed to provide necessary supervision, coverage and problem solving.

Essential Duties and Responsibilities:

• Administer the daily activities of the homes which includes but is not limited to staff scheduling, menu planning, grocery shopping, inventory, administrative meetings and other duties necessary to ensure smooth operation of the facilities.
• Facilitate interdisciplinary treatment team meetings. In conjunction with the resident, guardian, residential staff and CSP, develop an Individualized Service Plan (ISP) to guide the resident's treatment and activities.
• Monitor compliance with the ISP as it relates to residential services through review of daily shift log notes and monthly summaries.
• Counsel residents as needed concerning their ISP and continued residence in the facility.
• Facilitate the screening of prospective residents. Communicate with the Lucas County Enrollment Center as required. Notify CSP staff of vacancies. Orient new residents to the facility, other residents and the program. 
• Maintain compliance with State licensure requirements.
• Maintain a system of financial accountability for residents' checks handled by facility staff. This includes but is not limited to rent, allowance and employment checks.
• Attend clinical and administrative meetings as necessary.
• Maintain the facilities’ policy and procedure manuals and all documentation systems required to meet applicable standards.
• In conjunction with residents and staff, design and implement communal living codes.
• Regularly meet with involved family members and legal guardians to discuss the resident's progress and include them in treatment planning when appropriate.
• Maintain staffing levels to ensure necessary coverage. Hire and orient staff. This will include training, supervising and evaluating staff designated as subordinates.
• Ensure maintenance of property and equipment by reporting maintenance needs to appropriate staff.
• Manage the Residential on Call system. Facilitate meetings to schedule staff, post schedules, maintain pagers.
• Perform other duties as assigned.

Specific/Individual Competencies:

• Professional approach to all functions and relationships with all levels of staff, clients, other agencies, and the public. 
• Ability to communicate well
• Ability to work independently; excellent follow through skills without a great deal of direction
• Detail-oriented

Organizational Competencies: 

• Demonstrate knowledge of the agency mission, vision, goals and philosophy as well as the policies and procedures.
• Strives for high client satisfaction by providing leadership and/or assistance to coworkers and clients through the integrated care process. 
• Demonstrate consistent professionalism.
• Demonstrate teamwork.
• Abide by the agencies and/or professional code of ethics. 
• Strives to improve own and agency operations
• Incorporates CQI techniques into work activities; participates on CQI process teams and/or supports CQI initiatives

Requirements

Position Qualifications: 

• Associates degree in a mental health related field of study required; Bachelor’s degree preferred
• Two to four years’ experience in residential services
• Administrative or supervisor experience in a licensed residential facility preferred

Those eligible to drive company vehicles must have a valid driver's license and be eligible for coverage as defined by the agency commercial insurance carrier. Those who drive personal vehicles in the course of business must be able to provide proof of insurance.

EOE/M/F/H/V