Temporary Mail Clerk - Post Office

The ETSU Post Office invites applications for a part-time temporary clerical mail center worker.

Mail Worker responsibilities include:

Mail Processing and Delivery

• Assists the operation of the mail center activities: preparation and processing automated bulk mail, campus and US mail delivery and collections, international mailings, overnight express mailing, money orders, shipping and preparations of packages, and billing transmittal slips authorizations for mail preparation services.
• Properly operate the letter mail metering machines and monitor that the appropriate postage rates are applied according to the type of outgoing mail being processed.
• Properly process all outgoing packages and understand how to ensure the maximum USPS discounts are applied on all packages that are required to have the intelligent Mail Package Barcode (IMPB).
• Properly use the PO Box Manager System for opening, closing and purging of student PO Boxes.
• Edit box holder information and setting up forwards in the system.
• Properly operate the Smart Lockers, Smart Mail Boxes, Smart Department Lockers, and Asset Manager with the ability to scan and load incoming packages, add users, edit user profiles, troubleshoot and reboot system when necessary.
• Operate the current Package Tracking System by entering incoming departmental packages, delivery of packages through this system as well as the searching of packages, reporting, editing, adding of new users and various other operations.
• Serves as an information resource for university personnel regarding effective methods and requirements of making such as comparable services, costs, and delivery fees.

Postal Retail Services

• Operate the Postal Point of Sale system including the integrated electronic scale, postage printer, Dymo label printer and label writer.
• Perform transactions as well as make corrections, edit pricing, add users, add products, run reports and perform daily cash reconciliations.
• Properly process all outgoing types of mail in compliance with USPS rules and regulations for domestic and international postal services.
• Process transactions using the credit card reader, ID Bucs and cash register.
• Sell and cash USPS money orders.

Printing

• Designs and generates business reply and courtesy envelopes.
• Understands postage charges and monitors the USPS mailing permits and accounts for non-profit, presort first class, postage due, and business reply mail.
• Performs the basic functions of printing using the various printers such as the wide format printer, envelope printers, flat bed printer and addressing printer.
• Perform the basic functions of mailing equipment such as the folder/insertor, laminator, tabber and cutter.
• Maintains HIPAA certification to ensure proper procedures are followed when processing mailing for medical departments on campus.
• Performs other related duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of safe work practices.
• Knowledge of area practices and procedures.
• Skills in math and computers.
• Skills in communication.
• Skills in customer service and attention to detail.
• Ability to follow directions.
• Ability to solve problems.
• Ability to handle currency.
• Ability to work independently and as part of a team.

Required Qualifications

• High school diploma and two (2) years of relevant experience, or an equivalent combination of education, training, and experience.
• Complete training and certification for USPS Bank Secrecy Act and USPS Hazmat Training for mailing.

Compensation & Benefits

• Hourly Rate: $10.00

Application Instructions

1. Non-exempt positions are required to be posted for a minimum of five (5) calendar days. The closing date for this posting is subject to change without notice to applicants.
2. Employment is contingent on a satisfactory background check.
3. Documents needed to apply: resume

Position is contingent upon available funding.

University Overview

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution’s mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.

ETSU is an Equal Opportunity Employer.

Disclaimer Statement:

The Job Summary is intended to describe the general nature and level of work being performed by individuals in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employee must be able to perform the essential functions of the position satisfactorily with or without reasonable accommodations.