Commonwealth of Massachusetts
Mental Health Worker II
20 Vining Street, Boston, MA
On-site · Full-time
First seen by offpeak October 19, 2026
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The Department of Mental Health (DMH) is seeking dynamic candidates to fill the role of Mental Health Worker II at the Fenwood Inn. The Fenwood Inn is a 40-bed homeless shelter for individuals with mental illness. This position provides programmatic direct care services to clients, assists in the implementation of habilitative/rehabilitative, behavioral and recreational programs, performs client related housekeeping duties, maintains client related records, and provides leisure activities to clients.
Mental Health Workers treat all residents of the Fenwood Inn with dignity and respect through interactions which affirm the individual’s needs and preferences and by optimally integrating their perspective into all facets of care.
Please Note: This position is 40 hours per week, 2nd shift (evening). Hours: Sunday and Monday 3:30pm to 12am, Tuesday 3:45pm to 12:15am, Wednesday 3:30pm to 12am, Thursday and Friday Off, Saturday 3:30pm to 12am. Employees in this position will be required to perform mandatory overtime.
Duties and Responsibilities (these are a general summary and not all inclusive):
- At the beginning of each shift, staff person is assigned to specific client rooms to assist clients in organizing their space, completing their ADL’s, problem-solving, and communicating with other clients and staff.
- Assists in intake duties for new clients, including welcoming clients, searching belongings, orienting them to the milieu, etc.
- Plans, assigns and coordinates client schedules and services.
- Provides programmatic direct care services in the skills of daily living by instructing and/or assisting clients in feeding, bathing, toileting, dressing, clothing, maintenance, oral and physical hygiene, self-preservation, etc., to ensure that the daily needs and the human rights of the clients are met.
- Assists in the implementation of habilitative/rehabilitative behavioral and recreational programs, communicating to team about observations regarding client behavior, needs, desires or problems.
- Provides assistance in office-related tasks such as copying, filing, etc.
Required Qualifications:
- Knowledge of the English language and able to apply and explain the laws, rules, regulations, guidelines and policies governing assigned unit activities
- Ability to follow written and oral instructions and write clearly, and concisely, expressing thoughts succinctly and developing ideas in a logical sequence
- Skilled at verbal communication and gathering information through observing and engaging individuals in discussion
- Adept at establishing rapport with people who are under physical and emotional stress and dealing tactfully with persons from varied ethnic, cultural and economic backgrounds
- Capacity to work in a team setting and in group situations
- Maintains accurate records and able to gather information by examining records and documents
- Able to lift and carry heavy objects or persons
Preferred Qualifications:
- Given the population served, bilingual or multilingual fluency.
DMH Mission Statement:
The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.
Pre-Hire Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.
ADA Reasonable Accommodation:
If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4