Manager of Engagement Programs

Position Details:

Title: Manager of Engagement Programs

Department: People & Impact

Reports to: Sr. Manager Organizational Design & Engagement

Location: Dearborn, MI

Job Classification: Hybrid

FLSA Status: Exempt

Job Band: Manager

Job Summary

The Manager of Engagement Programs leads a team responsible for the strategy, management, activation, and continuous improvement of organization-wide associate engagement programs. This role ensures programs align with company and People & Impact priorities while driving adoption, measuring impact, and delivering meaningful experiences across the organization. The Manager partners closely with business leaders and key stakeholders to successfully implement programs, influence outcomes, and support organizational change.

Inspired by Hard Work

At Carhartt, the values of hard work—dependability, honesty, and trust—are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission—We serve and protect all hardworking people by building durable products—we remain dedicated to upholding these principles in every decision we make and every product we create.

Associate Responsibilities

• Lead, coach, and develop a team of Engagement Program Leads, setting priorities and fostering high performance aligned to organizational and People & Impact department priorities.
• Provide strategic oversight for engagement programs, ensuring effective governance, execution, and continuous improvement.
• Guide the design, implementation, evaluation, and continuous improvement of associate programs.
• Establish and maintain program governance, standards, operating procedures, workflows, and documentation.
• Ensure consistency, scalability, and sustainability of programs across the organization.
• Identify and mitigate program risks while escalating key decisions or challenges as appropriate.
• Drive program awareness, adoption, and utilization through communication, training, and stakeholder engagement strategies.
• Monitor program effectiveness through KPIs, reporting, and feedback, using insights to recommend and implement enhancements.
• Build and maintain strong relationships with executive sponsors, business leaders, Business Resource Groups, and other key stakeholders.
• Ensure program strategies and approaches are tailored to the needs and operating realities of specific audiences and functions.
• Serve as a trusted advisor to leaders and associates by providing guidance, coaching, and support related to engagement initiatives.
• Lead change management efforts that support successful adoption of programs, processes, and organizational initiatives.
• Ensure consistency, scalability, and operational excellence across engagement programs and team deliverables.

Required Education

• Bachelor’s degree in Human Resources, Organizational Development, Organizational Studies, Communications, or another relevant field
• Equivalent work experience may be considered in lieu of degree

Required Skills & Experience

• 7+ years of progressive experience in Human Resources inclusive of the following:
  • 3 years of experience leading people or successful cross functional or single function, multidisciplinary projects
• Demonstrated experience leading cross-functional initiatives and influencing stakeholders at multiple organizational levels.
• Experience developing communications, training, and adoption strategies for enterprise programs.
• Strong analytical skills with the ability to interpret data, measure program effectiveness, and recommend actions.
• Ability to manage sensitive and confidential information with discretion
• Excellent communication, facilitation, and relationship management skills.

Physical Requirements and Working Conditions

• Office Environment 
• Light Lifting (10-15lbs) 
• Travel (10%) 

• This position has a Hybrid location: Associate will work on-site regularly as needed for work activities.
• Carhartt is a tobacco free workplace.

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