Scheduler

Your experience matters  
Los Alamos Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Scheduler, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you’ll contribute 
A Scheduler who excels in this role:

• Schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.
• Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.
• Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.
• Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.
• Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.
• Obtains physician's orders and authorization/pre-certification. Enters outpatient procedures in the Order Entry System.
• Ensures consistency between scheduling module and admissions module, for patients being admitted for services.
• Reports to: Patient Access Supervisor

What we’re looking for 

Education:

• High school diploma or equivalent Required or at least three years of directly related experience may be substituted for the required education.

Skills and Experience:

• Prior scheduling experience in a healthcare environment is strongly preferred. Medical terminology, billing, and/or collection experience preferred. 
• Computer experience required.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment.
• Organizational and time management skills.
• Ability to prioritize work based upon patient/department needs.
• Ability to operate standard office equipment, including but not limited to, computer, copier, telephone, fax, scanner.

Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

Schedule:  Full-time

More about Los Alamos Medical Center
Los Alamos Medical Center is a 47-bed acute care hospital that has been offering exceptional emergency care, surgical care, inpatient and outpatient services to the communities of Northern New Mexico for over 70 years. We have achieved an 'A' for our Leapfrog grade, have acquired Lifepoint Health NQP accreditation, Newsweek has named us a Top Hospital in New Mexico, and have been honored for our Lifepoint Health Diversity Program.  We are proud of our work and patient care.  

EEOC Statement 
Los Alamos Medical Center is an Equal Opportunity Employer. Los Alamos Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.