QA Coordinator

Position Summary: 

The Quality Assurance Coordinator provides administrative, organizational, and operational support for the company's Quality Management System (QMS) and associated quality programs. This position is responsible for maintaining controlled documentation and records, coordinating training program administration, managing quality stamp control, supporting Material Review Board (MRB) activities, assisting with internal and external audits, administering the Foreign Object Debris (FOD) prevention program, and coordinating source inspection logistics.

The Quality Assurance Coordinator helps ensure that quality processes are properly documented, records are accurate and retrievable, training requirements are tracked, and quality activities are coordinated in accordance with company procedures, customer requirements, applicable regulatory requirements, and relevant quality standards.

This position works closely with Quality, Operations, Engineering, Human Resources, and other departments to support consistent execution of quality processes and maintain audit readiness.

Key Responsibilities: 

• Maintain, organize, and control quality system documents, procedures, work instructions, forms, templates, and records.
• Coordinate document creation, revision, review, approval, release, distribution, and obsolescence in accordance with established procedures.
• Maintain document revision histories and ensure current approved documents are available at applicable points of use.
• Remove or identify obsolete documents to prevent unintended use.
• Verify documents are properly identified, completed, approved, and retained.
• Support electronic and hard-copy document filing systems and maintain record retrieval capabilities.
• Coordinate document requests and assist employees with document control questions.
• Protect controlled and confidential records from unauthorized access or alteration.
• Maintain employee training records, qualification records, and applicable certification documentation.
• Monitor training status and identify overdue, incomplete, or expiring training and qualifications.
• Coordinate with department supervisors to obtain required training documentation.
• Maintain training matrices and applicable competency or qualification records.
• Ensure training records are complete, legible, properly approved, and retained according to company procedures.
• Support onboarding and training activities related to quality procedures and applicable customer requirements.
• Assist with preparation of training records and evidence during internal and external audits.
• Administer the issuance, tracking, return, replacement, and control of quality stamps and other designated inspection identification devices.
• Maintain an accurate register of assigned stamps, including identification numbers, authorized users, issuance dates, and status.
• Ensure stamp issuance and use follow established authorization and control procedures.
• Maintain records of lost, damaged, transferred, retired, or revoked stamps and coordinate appropriate action.
• Support periodic stamp inventories and verification activities.
• Report discrepancies, unauthorized use, or missing stamps to the Quality Manager.
• Maintain traceable records demonstrating compliance with applicable stamp control requirements.
• Provide administrative and coordination support for MRB activities.
• Assist with scheduling MRB meetings and coordinating participation from Quality, Engineering, Operations, and other required functions.
• Maintain MRB logs and track nonconformance records, assigned actions, dispositions, approvals, and closure status.
• Ensure supporting documentation, inspection reports, photographs, and other applicable records are collected and filed.
• Monitor open MRB items and follow up with responsible personnel regarding outstanding actions and required documentation.
• Support timely closure of MRB records in accordance with established procedures.
• Maintain traceability between nonconformance reports, material identification, disposition records, and related documentation.
• Route MRB records and disposition approvals to authorized personnel.
• Serve as backup for inspection as needed
• Other duties as assigned

Basic Qualifications

• High school diploma or GED required.
• Two or more years of experience in quality assurance, document control, manufacturing administration, quality systems support, or a related role preferred.
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position;

• This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Preferred Qualifications

• Associate degree or technical coursework in Quality Assurance, Manufacturing, Business Administration, or a related field preferred.
• Experience maintaining controlled documents, training records, inspection records, or other regulated or controlled records preferred.
• Experience in a manufacturing, aerospace, defense, or other quality-focused environment is beneficial.
• Familiarity with MRB processes, nonconformance documentation, audit support, FOD prevention, or source inspection coordination is preferred.
• Strong organizational skills and attention to detail.
• Ability to maintain accurate, complete, and traceable records.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Ability to manage multiple tasks, deadlines, and follow-up activities.
• Strong written and verbal communication skills.
• Ability to communicate professionally with employees, customers, suppliers, auditors, and external inspection personnel.
• Ability to follow established procedures and recognize when issues require escalation.
• Ability to handle confidential and controlled information appropriately.
• Ability to work independently on assigned tasks while collaborating effectively across departments.
• Ability to learn and use electronic document management systems, training systems, and quality tracking databases.
• Familiarity with ISO 9001, AS9100, or other applicable quality management system standards.
• Familiarity with customer-specific quality requirements and manufacturing documentation practices.
• Experience with electronic quality management systems, enterprise resource planning (ERP) systems, or document management platforms.
• Experience with quality stamp accountability, audit tracking, training matrices, and nonconformance records.
• Familiarity with FOD prevention requirements and source inspection documentation.