CDL Driver Trainee

Dayforce:  Hawaii – Driver TPT -  CDL Trainee  [Trainee Starting Pay:  $18.00 - $20.00]

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Primary Responsibilities:  Classroom and on-the-road training on driving commercial vehicles; transporting JTB Hawaii guests and customers on specific routes throughout the Island of Oahu, in a professional and friendly manner.  Training period is approximately thirty to thirty-five days.

Percent

 Time Spent

Essential Functions

25%

1. Complete Taptco 40-hour classroom Defensive Driving Training Course; complete Onboarding and online training, as well as Customer Service training and T- Bus training.

25%

1. Complete Pre/Post-Trip training - on all Travel Plaza Transportation passenger equipment.  Complete behind-the-wheel training on all Travel Plaza Transportation passenger equipment.  Wash rack training and procedures.

25%

1. Complete Route Training - Completion of all HI-Bus (Trolley & EV) routes, and deviation routes for the A.M. and P.M. shifts.  Documentation training of daily HI-Bus (Trolley & EV) route sheets.

25%

1. Complete Route Training - Completion of route training for JTB Look arrivals/departure transfers. Training on JTB LOOK departure cards and arrival hotel list from Olioli Station.  Training on all non-Japanese routes, Luau’s, Wedding transfers, Charters and locations around Oahu.

Secondary/Other Duties:

Perform other duties as assigned.

Knowledge, Skills and Abilities:

1. High school graduate, and required to be at least 21 years of age.
2. Required to possess a valid Hawaii driver’s license with a totally clean driver abstract.
3. Required to possess a commercial driver’s permit or CDL license for, B or C, with air brake and passenger endorsements.  Must be able to drive any type of commercial vehicle requiring a CDL “B” and/or “C”.
4. Possess at least one (1) year experience in customer service or hospitality-related experience, preferred.
5. Able to frequently communicate with customers over a 2-way radio, cell phone, public address (PA) system and microphone in English and/or Japanese.
6. Able to work independently and work cooperatively with others; able to work with employees, business partners, and customers in a professional and positive manner.
7. Able to multi-task when vehicle in motion, while communicating with Dispatch over two-way radio.

Working Conditions:

Working Hours

Shift work variable between 5:00 a.m. and 12:00 a.m., 7 days/week.  Overtime, weekend and holiday work required.

Environmental Conditions:

Subject to atmospheric conditions including: an air conditioned office, noise, exhaust fumes, dust, and adverse weather conditions.

Physical and Mental Demands

1. Possess visual acuity; including constant peripheral awareness or side vision, eye coordination, depth perception, focusing ability and color vision.
2. Able to exercise self-control and handle stressful situations; able to deal with angry customers.
3. Able to work with concentration, accuracy, and attention to detail.
4. Constant – requires grasping, handling, finger dexterity, vision, hearing, eye-hand-foot coordination;
5. Frequent – pushing, pulling/lifting/carrying less than 25 pounds to more than 50 pounds, stair climbing and bending;
6. Occasional – standing, walking, crawling, squatting, twisting, side bending, overhead reach
7. Seldom -  kneeling, stooping, crouching, climbing
8. Not Applicable – running

Communication Demands

1. Constant – requires talking to co-workers and customers, written communication to co-workers;
2. Frequent – requires responding to verbal or written requests of co-workers, writing/composing written language, visiting/working at different worksites;
3.  Occasional – requires talking to outside trades persons/vendors, talking on the telephone;
4.  Seldom – requires written communication to customers, training/giving verbal instructions;
5.  Not Applicable – written communication to outside trades person/vendors, supervising others, written or verbal requests of vendors.