Director Of Workforce Development

Description

GENERAL SUMMARY:

Under the direction of the President and CEO, the Director of Workforce Development is responsible for all aspects of development, implementation and monitoring of programs related to career development, skills training, job readiness and vocational evaluations which are geared towards an outcome of successful completion of a training program or employment in the individuals chosen field. This position is also responsible for overseeing all aspects of programs related to job development, job placement, on-site coaching and follow-up management as relevant to programs supported. The Director of Workforce Development will also serve as the lead for CARF Certification in Workforce Development and will maintain the standards for all programs.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provides leadership, strategies, analysis, development, oversight and support to ensure the success and compliance of the department's financial, mission, training, continuous quality improvement and marketing goals.
• Achieves mission, financial and strategic goals through effective budget planning, implementation and oversight, maximizing financial contribution to the organization.
• Ensures grant/contract compliance and performance, serving as the point of contact for assigned funding sources.
• Ensures sufficient funding and resources for designated services and initiatives.
• Develops and implements sunset strategy for services as appropriate.
• Develops department goals, budget, plans and services in line with Goodwill's strategic plan.
• Maintains accurate documentation of program operations.
• Ensures timely and accurate performance evaluations for all program staff, employing the approved agency process.
• Ensures development of suitable community partners and employers to support decentralized community-based model of service delivery.
• Participates in developing strategies to maximize the department's impact across the organization.
• Regularly and consistently evaluates and ensures satisfaction of all stakeholders.
• Develops and engages with business advisory councils and associations, as appropriate.
• Develops and maintains quality relationships with funding and community partners, including frequent visits and face-to-face interaction.
• Submit annual and quarterly reports on progress toward goals.
• Leads team in community involvement to assess needs and opportunities, develop partnership and joint venture opportunities, and enhance funding sources for the department.
• Challenges the status quo and champions new initiatives; acts as a catalyst of change and stimulates others to change; and effectively manages implementation.
• Conducts outreach to the community to raise awareness of Goodwill throughout the organization's territory.
• Works collaboratively with all Member Organizations.
• Ensures Goodwill's certification by the appropriate State agencies and maintains current information regarding changes in laws or policies impacting the governance of services.
• Assists with writing grants and negotiating contracts with funding sources.
• Advocates for the organization and collaborate with other agencies that affect the organization's mission.
• Represents the organization in a professional manner by serving as a public spokesperson when necessary, including at media and fundraising events, governmental hearings, etc.
• Develops internal resources for the organization. Implement and strengthen systems and procedures to enhance and sustain its operations.
• Performs managerial duties including but not limited to: interviewing applicants for employment; assigning and reviewing progress of assignments; setting goals and expectations; reviewing and approving performance appraisals; reviewing salary increases; addressing performance issues and taking corrective action as necessary.
• Ensures data is collected and reported monthly to the Board of Directors.
• Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the organization.
• Ensures compliance with all Goodwill Industries Sacramento Valley Northern Nevada policies, CARF standards, financial, regulatory, safety and security regulations.
• Performs other duties as assigned.
  

Requirements

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Must be at least 21 years of age.
• Ability to travel as needed to achieve organization's objectives; may be required to work evenings and weekends.
• Experience working with diverse communities.
• Strong verbal and written communication skills, including public speaking.
• Experience in leading and working with a diverse staff.
• Proficient in Microsoft Office Suite.
• Effective organizational skills and the ability to handle multiple activities with changing priorities simultaneously; ability to manage complex, sensitive functions.
• Interpersonal and communication skills to effectively interact and communicate with a diverse population of staff, coworkers and external contacts.
• Effective oral, listening and written communications skills. Ability to deliver presentations to potential grant makers, funders, elected officials and other development professionals.
• Demonstrated ability to react under pressure, use good judgement in ambiguous situations, be proactive in problem resolution, and be flexible/adaptable.
• Demonstrated managerial skills including selecting, training and developing employees, directing employees toward desired objectives, delegating, motivating, resolving problems and controlling functions (developing performance standards, measuring results, taking correcting action and rewarding employees as appropriate).
• Demonstrated efficient and effective time management skills.
• Must have access to reliable transportation that does not interfere with performing the essential functions of the job description, cause tardiness, or unexcused absences.
• Must provide proof of identification and eligibility to work in the United States.
• Must pass a drug screening and maintain compliance with the organization's drug and alcohol policy.
• Must pass a background screening and maintain compliance with the organization's associated polices.
• Must not have record or disclosure of criminal conviction that indicates an ongoing tendency toward theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior.
• Must not present a direct threat of safety and health to self, others or property. Must be able to perform essential functions of this job description with or without reasonable accommodation.
• Must immediately inform Goodwill of any arrests and/or convictions that occur while employed at Goodwill .

POSITIONS SUPERVISED:

• Mission Services Technician
• Job Coach(es)
• Workforce Development Manager(s)

POSITION INFORMATION:

This is a full-time, exempt position eligible for Medical, Dental, Vision, Life Insurance; 403(b) retirement plan; FlexTime Off. This position is employed by Goodwill Industries® of Sacramento Valley and Northern Nevada, Inc.

WORK CONDITIONS/HAZARDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to drive, stand, walk, sit, use hands and fingers, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl and talk or hear. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Work environment is usually hectic/fast-paced with frequent short deadlines and instances of unusual situations. Travel to various company locations may be required.

This job description does not cover all the activities, duties or responsibilities required of this role. Omission of specific statements of duties does not exclude them from the position if the work is similar or related to the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice to accommodate the needs of the organization. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.