Accounts Receivable Clerk, Full Time- Hotel Mockingbird

DEPARTMENT: Accounting
REPORTS TO: Director of Finance
STATUS: Non-Exempt

POSITION SUMMARY:

The Accounts Receivable (AR) Clerk is responsible for ensuring timely, accurate, and efficient processing of customer payments and outstanding invoices. This role supports the finance/accounting department by maintaining financial records, reconciling accounts, and providing excellent service to internal and external stakeholders. The AR Clerk monitors accounts receivable transactions, follows up on overdue accounts, and assists with month-end closing activities. Success in this position requires strong attention to detail, organizational skills, and the ability to manage multiple priorities while maintaining confidentiality and professionalism.

RESPONSIBILITIES:

• Manage daily accounts receivable functions including billing, posting payments, and reconciling discrepancies
• Process and monitor group and event billing, ensuring timely and accurate invoicing in accordance with contracts
• Follow up with clients regarding outstanding balances and resolve billing disputes professionally
• Reconcile guest ledger, city ledger, and advance deposit accounts
• Support front office and sales departments with billing-related questions or issues
• Assist with month-end close activities including preparation of A/R aging reports and journal entries
• Reconcile daily revenue postings from the property management system (PMS) to the general ledger
• Assist with credit applications and maintain accurate records of client credit status
• Support cash handling procedures and perform daily bank deposits or reconciliations as needed
• Ensure compliance with brand standards and hotel financial policies
• Assist with other general accounting duties such as accounts payable, ledger reviews, and financial reporting as assigned

Requirements

QUALIFICATIONS:

• High School diploma or equivalent with at least 1 year of related work experience required.
• Hotel Accounting Required.
• Lightspeed System preferred.
• Demonstrates strong computer skills arithmetic computation and learning skills.
• Proficient in speaking English and communicating to guests and co-workers using clear appropriate and professional language.
• Comfortable with using Microsoft Office systems and tools.
• Talk with and listen to other curators to effectively exchange information.
• Prepare and review written documents (e.g. daily logs business letters memoranda reports) including proofreading and editing written information to ensure accuracy and completeness.
• Enter and locate work-related information using computers and/or point of sale systems