Sample Department Coordinator

Description

Position Overview

Wayne Tile is seeking a motivated, organized, and hands-on Sample Department Coordinator to manage our growing sample fulfillment department. This individual will oversee a two-person team responsible for sample preparation, inventory, labeling, and fulfillment across Wayne Tile, Maline, Tilefy, and Material Bank. The ideal candidate will bring structure, efficiency, and accountability to the department while helping develop and implement an improved sample program across our brands.

This is a hybrid office/warehouse position. We need someone who is comfortable managing daily operations on a computer but equally willing to work alongside the team cutting samples, preparing orders, packing boxes, and assisting with shipping when necessary.

Position Details

• Job Title: Sample Department Coordinator
• Employment: Full-Time
• Schedule: Monday–Friday
• Location: On-Site, Northern New Jersey
• Environment: Combination of office, warehouse, and sample fulfillment operations

Requirements

Qualifications

• Previous experience in warehouse operations, fulfillment, inventory management, or department coordination preferred.
• Experience supervising or training employees is a plus.
• Strong organizational skills and attention to detail.
• Proficient with computers, Microsoft Office, particularly Excel, and email.
• Comfortable learning inventory management, labeling, and shipping systems.
• Ability to prioritize tasks, solve problems, and meet deadlines.
• Comfortable performing physical warehouse work, including handling tile products and packages.
• Strong communication skills and a dependable work ethic.
• Experience in tile, flooring, building materials, or distribution is helpful but not required.

Key Responsibilities

Department Leadership & Management

• Supervise, train, and manage two sample department employees.
• Organize daily workloads and establish clear priorities.
• Monitor outstanding sample orders and eliminate fulfillment backlogs.
• Improve employee productivity, accuracy, and accountability.
• Develop and implement more efficient departmental procedures.
• Ensure daily sample operations run smoothly with minimal management oversight.

Sample Fulfillment & Inventory

• Oversee sample fulfillment for Wayne Tile, Maline, Tilefy, and Material Bank.
• Maintain adequate inventory of prepared samples for all brands and collections.
• Improve sample stock organization, tracking, and replenishment.
• Identify inventory shortages and proactively order materials.
• Coordinate sample cutting, preparation, packaging, and shipping.
• Improve order accuracy and fulfillment turnaround times.
• Assist with the development and rollout of an improved company-wide sample program.

Labeling & Administrative Responsibilities

• Create, print, and maintain accurate sample labels for all brands and products.
• Maintain organized SKU information, product records, and sample inventory.
• Order packaging supplies, sample materials, and other department necessities.
• Utilize Excel, email, inventory systems, and shipping software.
• Coordinate with sales, purchasing, customer service, and warehouse teams.
• Track departmental performance and identify areas for improvement.

Hands-On Warehouse Responsibilities

• Cut and prepare tile samples as needed.
• Assist with labeling, packing, and shipping sample orders.
• Work directly alongside the team when order volume increases or the department falls behind.
• Organize sample storage areas, workstations, and inventory locations.
• Safely operate sample preparation equipment following company procedures.
• Assist with receiving and moving sample materials as needed.