Head Golf Professional

Club Location:

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Head Golf Professional

The Woodlands Country Club

Position Summary

The Head Golf Professional is responsible for leading the day-to-day golf operations at The Woodlands Country Club while delivering an exceptional experience for members and guests. This position provides leadership to the golf professional team, outside services, tournament operations, merchandising, instruction, and overall golf programming.

The Head Golf Professional serves as a highly visible leader within the Club and is expected to build strong relationships with members, develop the golf team, drive participation in golf programs, and maintain the service standards expected at a premier private club.

Key Responsibilities

• Lead and oversee daily golf operations and ensure an exceptional member and guest experience.
• Recruit, train, schedule, coach, and develop Assistant Golf Professionals and golf operations staff.
• Maintain a strong presence with members and proactively build relationships throughout the Club.
• Manage tee sheet operations, pace of play, starting procedures, and overall flow of play.
• Coordinate and execute member tournaments, leagues, outings, club championships, and special golf events.
• Partner with the Director of Golf, General Manager, Golf Course Maintenance, Food & Beverage, and other departments to ensure successful Club events.
• Develop and promote golf instruction, clinics, junior golf, player-development programs, and other opportunities to increase member engagement.
• Provide individual and group golf instruction as appropriate.
• Oversee golf merchandising, including purchasing, inventory management, displays, special orders, and sales performance.
• Maintain appropriate inventory levels while controlling costs and minimizing aged merchandise.
• Assist with developing and managing golf department budgets, labor, expenses, and revenue goals.
• Monitor golf-related KPIs and identify opportunities to improve financial and operational performance.
• Ensure golf policies and Club standards are consistently communicated and enforced in a professional manner.
• Handle member questions, concerns, and service recovery promptly and professionally.
• Maintain accurate tournament, handicap, scoring, and member golf records.
• Ensure golf carts, practice facilities, staging areas, and other golf amenities are maintained to Club standards.
• Develop Assistant Professionals through mentoring, PGA education, tournament involvement, teaching opportunities, and increased leadership responsibilities.
• Serve as an ambassador for The Woodlands Country Club and promote a positive, professional culture among employees and members.

Leadership Expectations

The Head Golf Professional is expected to be a leader first. The successful candidate will be visible, approachable, organized, and actively engaged with both members and employees.

This individual should:

• Lead by example and maintain a strong presence throughout golf operations.
• Create a culture of accountability, teamwork, hospitality, and continuous improvement.
• Develop employees and prepare Assistant Professionals for future leadership opportunities.
• Communicate effectively with members, employees, and Club leadership.
• Anticipate member needs rather than simply reacting to issues.
• Take ownership of the golf operation and consistently look for ways to improve the member experience.
• Work collaboratively with all departments rather than operating golf as a stand-alone department.

Qualifications

• PGA Membership
• Previous experience as a Head Golf Professional, First Assistant, Lead Assistant, or similar golf leadership position.
• Private club experience strongly preferred.
• Strong knowledge of tournament operations, golf instruction, merchandising, handicapping, and golf shop operations.
• Demonstrated ability to lead and develop employees.
• Strong interpersonal and member-relations skills.
• Excellent organizational and communication skills.
• Financial understanding of budgeting, labor management, inventory, revenue, and expense control.
• Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays as Club operations require.

Measures of Success

Success in this position will be measured through member satisfaction, golf participation, tournament execution, employee development and retention, merchandising performance, financial results, operational consistency, and the overall quality of the golf experience.

Above all, the Head Golf Professional should create an environment where members feel known and valued, employees are developed and accountable, and the golf operation consistently represents the standards of The Woodlands Country Club.

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.