Senior Quality Manager

Description

North Atlantic Industries is a leading provider of embedded electronic solutions, specializing in rugged embedded computing, power supplies and motion simulation and measurement technologies. Our products and services are used by the military, aerospace, and industrial markets, helping to advance technology and protect the free world.

NAI was proud to be recognized as a Top Workplace on Long Island by Newsday! Our culture is very collaborative. We have team building events, company picnics, special event day and employee game room. Please visit our website at www.naii.com/careers to see more about what makes us a unique place to work.

Summary: 

As the Senior Quality Manager you will lead NAI’s quality function for aerospace and defense electronics, including the AS9100 quality management system, quality engineering, incoming and final inspection, and continuous improvement. This position is reporting to the Vice President of Operations, establishes quality priorities, develops the team, and drives product conformity and customer satisfaction. Partners with Engineering, Manufacturing, Supply Chain, and Program Management to prevent defects and improve performance.

Requirements

• Own the effectiveness of the AS9100 quality management system, including procedures, records, internal audits, management review preparation, and certification readiness.
• Lead customer and third-party quality audits; ensure timely closure of findings and verify corrective action effectiveness.
• Establish department goals, staffing priorities, training plans, and performance expectations; coach and develop quality personnel.
• Direct incoming, in-process, and final inspection activities, ensuring consistent acceptance criteria.
• Lead quality engineering support for new product introduction and production, including quality planning, risk reviews, and first article inspection when required.
• Own containment, root cause analysis, and corrective action for internal defects, supplier issues, customer escapes, and warranty or RMA trends.
• Oversee nonconformance and Material Review Board processes. 
• Drive continuous improvement to reduce cost of poor quality. Monitor and sustain improvements.
• Ensure training and implementation of applicable IPC-A-610, J-STD-001, traceability, ESD, FOD prevention, counterfeit avoidance, and measurement controls.
• Represent NAI in customer and supplier quality discussions, lead escalations, and communicate quality risks and performance to senior leadership.
• Partner with Supply Chain to manage supplier quality scorecards and corrective actions for critical suppliers.

Qualifications and Education Requirements: 

• Bachelor’s degree in electrical, mechanical, industrial, or a related engineering discipline, or equivalent relevant education and experience.
• At least 10 years of electronics manufacturing experience, including five or more years in quality management; aerospace, defense, or comparable high-reliability manufacturing experience required.
• Demonstrated ownership of an AS9100 QMS and experience leading internal, customer, and certification audits through effective corrective action closure.
• Working knowledge of PCB assembly, SMT, electromechanical assembly, inspection, and test processes; ability to interpret engineering drawings and customer specifications.
• Experience applying applicable IPC-A-610 and J-STD-001 requirements and structured problem solving, including 8D, 5 Why, and cause-and-effect analysis.
• ASQ CMQ/OE or CQE certification, AS9100 lead auditor training, and Lean Six Sigma experience preferred.
• Experience with rugged electronics in a high-mix, low-volume manufacturing environment. 
• Excellent written and verbal communication skills, with the ability to explain technical issues, present quality performance, lead customer discussions, and communicate clearly at all levels of the organization.

Preferred Skills and Abilities: 

• Strong leadership, organization, and cross-functional collaboration skills; ability to establish priorities and exercise sound judgment under delivery pressure.
• Ability to analyze quality trends, establish measurable improvement goals, and hold teams accountable for sustained results.
• Proficiency with Microsoft Office and experience using ERP, MES, or quality reporting systems. Familiarity with Microsoft Dynamics AX and Aegis FactoryLogix is a plus.

North Atlantic Industries offers comprehensive and competitive packages including:

Benefits

• Medical, Dental, and Vision Insurance
• Company-provided Life and AD&D Insurance
• Voluntary Supplemental Life Insurance
• Long-term Disability Insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• 401(K) with company matching contributions
• Vacation, holidays, sick
• Employee tuition reimbursement
• Annual bonus eligibility
• Opportunities for learning and career development

Work Schedule and Environment

• Monday to Friday, Day Shift
• Discretionary 9/80 Schedule
• Business casual dress code

 NAI is proud to be an Equal Opportunity Employer. Read our full EEO/AAP statement.