Clinical Development & CQI Coordinator (Care Flight)

Position Summary

In collaboration with Care Flight leadership, the Chief Nursing Officer, Medical Director, and Human Resources, the Clinical Development and CQI Coordinator is responsible for the ongoing development, coordination, implementation, and evaluation of onboarding, initial, and ongoing education programs for Care Flight Nurses and Care Flight Paramedics. This position also coordinates clinical quality improvement activities, performance monitoring, and competency validation processes to support excellence in patient care and operational performance. The Clinical Development and CQI Coordinator promotes clinical excellence through competency-based education, simulation training, professional development, continuous quality improvement initiatives, and evidence-based practice. Serving as both a clinical resource and quality advocate, this position helps advance patient outcomes, regulatory compliance, accreditation readiness, and a culture of continuous learning and improvement to support Care Flight's long-term success.

• Assist Care Flight leadership and CNO to develop, coordinate, implement, and evaluate onboarding, orientation, recurrent, remedial, and specialty education programs for Care Flight Nurses and Paramedics, ensuring alignment with CAMTS standards, regulatory requirements, and industry best practices.
• Design, maintain, and continuously improve educational curricula, competency assessments, training materials, simulation scenarios, and professional development programs that support clinical excellence and operational readiness.
• Facilitate classroom, online, laboratory, simulation, and field-based learning experiences that promote critical thinking, clinical judgment, crew resource management, patient safety, and evidence-based practice.
• Coordinate and oversee annual competency validation, skills verification, credentialing requirements, continuing education activities, and maintenance of educational records through the Learning Management System (LMS).
• Develop, coordinate, and evaluate the Care Flight Preceptor Program, including preceptor selection, training, competency standards, mentorship, and ongoing program effectiveness.
• Participate in clinical quality improvement (CQI) activities, including chart reviews, patient care audits, documentation reviews, clinical performance monitoring, and outcome measurement.
• Analyze clinical, operational, safety, and quality data to identify trends, performance gaps, educational opportunities, and system improvement initiatives, and communicate findings to leadership and appropriate committees.
• Collaborate with the Chief Nursing Officer, Medical Director, Clinical Committee, Quality Department, Human Resources, and operational leaders to develop, implement, and evaluate quality improvement, patient safety, and performance improvement initiatives.
• Support implementation, education, and ongoing evaluation of clinical protocols, guidelines, equipment, medications, and evidence-based practices, ensuring consistency with organizational goals and standards of care.
• Assist with accreditation readiness and ensure compliance with applicable federal, state, licensing, certification, and CAMTS requirements related to education, competency, quality, and clinical practice.
• Participate in case reviews, root cause analyses, patient safety investigations, and corrective action planning, while partnering with Flight Safety and clinical leadership to address identified learning opportunities.
• Serve as a clinical, educational, and quality resource for field personnel, preceptors, and leaders by providing guidance related to patient care, clinical practice, competency development, and best practices.
• Support clinical research, professional certification, leadership development, succession planning, and other initiatives that foster lifelong learning and career growth among clinical team members.
• Represent Care Flight in collaborative efforts with healthcare facilities, EMS agencies, public safety partners, educational institutions, and community stakeholders to advance clinical and educational objectives.
• Model and promote a culture of safety, accountability, professionalism, Just Culture, continuous learning, and clinical excellence while performing other duties in support of Care Flight's educational, quality, and operational objectives.

Supervision Exercised

Exercises no supervision.

Qualifications/ Experience Requirements

• Nevada State Paramedic Certification or Licensed RN required.
• Must have a minimum of three (3) years of recent full-time Flight Nurse or Flight Paramedic experience, or equivalent combination of external experience and education. Knowledge of all platforms is required.
• A minimum of three (3) years of air medical experience is required.
• Must be CFRN or FP-C certified.
• Prior experience with developing and/or implementing clinical training and education is required.
• Must possess the ability to make critical decisions based upon objective findings. Excellent verbal, written, and interpersonal communication skills are required.
• Must maintain or have the ability to obtain within 1 year of appointment current certification and licensure to function as a Care Flight Nurse or Care Flight Paramedic.