Sr. Product Manager

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Overview:

The Senior Product Manager, Consumer Product Growth is responsible for driving the adoption, engagement, and growth of Visa's Secure Remote Commerce (SRC) platform and Click to Pay experiences. This role focuses on understanding consumer behavior, identifying growth opportunities, and delivering solutions that improve adoption, conversion, and long-term usage.

Working closely with Product, Technology, Marketing, Data Science, Issuers, Merchants, Wallets, and Fintech partners, this individual will help shape and execute growth initiatives that make digital checkout experiences simpler, more trusted, and more widely adopted. The ideal candidate has experience building consumer products from zero-to-one and a passion for solving customer problems through creative, data-driven innovation.

Key Responsibilities:

• Identify consumer pain points, behavioral trends, and growth opportunities to improve adoption and engagement across SRC and Click to Pay.
• Define product requirements and partner with engineering and design teams to deliver consumer experiences that increase usage and conversion.
• Develop and execute growth initiatives focused on consumer acquisition, activation, retention, and repeat usage.
• Analyze consumer behavior and performance metrics to identify opportunities for optimization and growth.
• Partner with cross-functional teams to design, test, and launch experiments that improve consumer and ecosystem outcomes.
• Improve checkout conversion by reducing friction and enhancing trust, convenience, and usability.
• Collaborate with issuers, merchants, wallets, and internal stakeholders to support adoption and ecosystem expansion.
• Define and monitor success metrics including enrollment, recognition, conversion, engagement, retention, and transaction growth.
• Leverage data, consumer insights, AI, and experimentation to inform product decisions and growth strategies.
• Communicate product vision, priorities, and results effectively across stakeholders and leadership teams.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD.
• Experience building and scaling consumer products, including zero-to-one product development and launch.
• Strong background in consumer product management, growth, digital commerce, fintech, or consumer technology.
• Demonstrated ability to drive user adoption, engagement, and behavioral change through product innovation.
• Creative, customer-focused mindset with a passion for solving consumer problems.
• Experience using experimentation, analytics, and customer insights to make data-driven product decisions.
• Strong strategic thinking and problem-solving skills with the ability to balance long-term vision and near-term execution.
• Proven ability to work effectively across Product, Technology, Design, Marketing, and Analytics teams.
• Excellent communication and stakeholder management skills.

Information for US Applicants

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer