Customer Service / Scale Administrator

Join a fast‑paced, customer‑focused team where you’ll verify materials on the scale, process accurate transactions, and assist callers with professionalism. If you enjoy contributing to a smooth, well‑organized operation, this role puts you at the heart of the recycling process

ABOUT THE JOB:

• Visually verify inbound/outbound vehicles and material on scale deck, enter weight in computer
• Process payment of customers, verify information is correct and material ticket for corresponding customer and price is correct.
• Answer incoming calls, give directions, handle questions and or direct to appropriate person/area
• Handles clerical functions including entering information, managing and developing reports and filing.

ABOUT YOU:

• Previous Customer Service Experience with the ability to handle both customer and company employees with respect.
• Previous Computer Knowledge
• High School Diploma or equivalent required

ABOUT BENEFITS:

• Earn and use PTO in the first year
• Work in an office environment with lots of windows
• Medical, Dental & Vision Benefits with quick eligibility
• 401k with company match.

ABOUT US:

Alter Trading Corporation, a 128+ year old, privately held company with 82+ scrap metal processing facilities throughout eight states in the Midwest and Southern region is searching for an energetic, detail-oriented Scale Admin for it operations to join its crew at our South Beloit, Illinois location. Alter is committed to our customers by being the best source of both ferrous and non-ferrous metal and by giving great customer service. Our corporate support center and marketing is located in St. Louis, MO, with Trading Offices located in St. Louis and in Hong Kong. Our website is www.Altertrading.com

Alter Trading Corporation is committed to maintaining a safe and drug-free workplace. Pre-employment and employee drug and alcohol testing may be required in accordance with applicable law and Company policy. For positions where permitted or required by law, testing may include cannabis (marijuana). Employees may also be subject to post-accident, reasonable suspicion, return-to-duty, or other legally authorized testing consistent with Company policy and applicable federal, state, and local laws.