Manager, Programs

Programs Manager. This position is responsible for coordinating efforts with product teams, including, but not limited to, providing focus on increasing margins, meeting commitments, improving customer service, and enhancing the operational efficiency of the teams to support the selling function of the product lines.

What you will be responsible for: 

• Ensure that all program objectives meet or exceed contractual obligations.
• Communicate program risks, challenges, and recommend solutions to senior management.
• Ensure that the Product Lines are developing adequate sales strategies and are identifying new sales targets.
• Coordinate and communicate with the sales force to secure sales.
• Prepare reports for Management and Senior Management on sales, performance, and savings.
• Liaise with appropriate personnel within the organization to identify performance gaps, align stakeholders, and implement corrective action strategies to ensure departmental metrics remain aligned with organizational targets.
• Ensure overall customer satisfaction.
• Identify new opportunities – travel may be required.
• Carry out supervisory responsibilities in accordance with AAR policies and applicable laws, including coaching, performance management, and employee development.
• All other duties as assigned.