Vice President of Operations

Description

Job Type: Full-time, Executive Leadership

Location: Bowling Green, KY headquarters; regular travel across a six-state footprint

Reports To: Chief Executive Officer

Scope: Multi-state, multi-site 3PL warehousing, distribution, fulfillment, and value-added operations

Compensation: Competitive executive base salary 185-215K with 20% performance incentive, and full benefits

Position Summary

Bluegrass Supply Chain Services is hiring a Vice President of Operations to lead the performance and continued growth of our multi-state 3PL network. Based at our Bowling Green, Kentucky headquarters, this executive owns full operational and P&L accountability across Kentucky, Tennessee, Ohio, Indiana, Alabama, and Georgia — serving food-grade and regulated products, complex manufacturing, omnichannel fulfillment, and value-added services.

This is a hands-on executive role for a leader who is equally comfortable in a P&L review, a customer meeting, or on the warehouse floor.

Performance Expectations

• Sustain inventory accuracy of 99.5% or better across the network.
• Reduce service failures by 50% through stronger operating discipline and customer-specific controls.
• Advance toward zero lost-time injuries while improving leading safety indicators.
• Maintain hourly turnover at or below strong industry benchmarks.
• Improve labor productivity and cost-to-serve while protecting service and supporting growth.
• Build a deeper, promotion-ready bench of site managers, supervisors, and directors.

Requirements

Required Qualifications

• 10+ years of progressive operations leadership in 3PL, contract logistics, warehousing, distribution, or fulfillment.
• 5+ years leading multi-site operations through directors, regional leaders, or senior managers.
• Demonstrated full P&L ownership and a record of improving service, safety, productivity, cost, and retention.
• Experience opening new facilities or launching major customer accounts.
• Strong working knowledge of WMS, labor management, KPI scorecards, and continuous improvement.
• Executive-level communication skills, a hands-on leadership style, and willingness to travel regularly across a six-state footprint.

Preferred Qualifications

• Bachelor's degree in supply chain, logistics, engineering, business, or a related field; equivalent senior-level experience will be considered.
• Experience with food-grade, FDA-regulated, or other high-compliance customer environments.
• Lean, Six Sigma, or engineered labor standards experience; familiarity with Deposco or a similar advanced WMS.

Why Join BSC

• Growth you can shape — build the operating system for BSC's next stage of growth.
• A real seat at the table — report directly to the CEO and help shape company strategy.
• Meaningful variety — lead a network spanning regulated goods, manufacturing, fulfillment, and distribution.
• Competitive executive compensation — competitive base, performance incentives, and full benefits.

Bluegrass Supply Chain Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable law.

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