Client Service Associate (Teller) 40 hours - Cortez, CO

At Vectra Bank, we're proud to serve the Rocky Mountain region with the strength of a large financial institution and the personal touch of a community bank. Recognized as a Top Workplace, we combine deep resources with attentive, relationship-driven service to support families, businesses, and the communities we call home. 

We’re committed to creating a great place to build a career, welcoming employees whose talent, drive, and diverse perspectives help us deliver custom financial solutions. With day-one benefits, ample growth opportunities,

With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, Vectra is dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless – come for a job, stay for a career. 

We are looking for a Client Service Associate (Teller) to provide top notch customer service to our clients and customers at our Cortez branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you! 

 Essential Functions:        

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record. 
• Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.  
• Resolves clients' problems either through direct personal action or referral to alternative branch or bank resources. 
• Identifies and maximizes cross-sell banks opportunities through exploring needs.  

• Other duties as assigned.

Qualifications:

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.  
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking. 
• Must have solid balancing and customer service skills.  
• Ability to cross-sell bank products based on clients' needs. 

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!   
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance  
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts 
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays 
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience  
• Mental health benefits including coaching and therapy sessions 
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire 
• Employee Ambassador preferred banking products 

This position is eligible to earn a base salary in the range of $20.00 - $22.50 hourly depending on job-related factors such as level of experience and location.