Sales Coordinator - Full Time - Hilton Wilmington Christiana

Join the Hilton Wilmington Christiana & Meyer Jabara Hotels and see if you have the JQuality!

Are you someone who thrives in a fast‑paced environment and enjoys bringing organization and energy to a team? We’re looking for a Sales Coordinator who is passionate about hospitality and eager to support our sales efforts in delivering outstanding experiences for our guests and clients.
In this role, you’ll help keep operations running smoothly while contributing to seamless and memorable guest experiences. Guided by our commitment to heart connections, empowerment, learning, and teamwork, we strive to make every guest feel at home and ensure each interaction exceeds expectations.

Major Functions:              

The Sales Coordinator primary roles are to help the sales managers improve their productivity so they can spend more time selling and win the business. The Sales Coordinator plays an important part in maintaining good customer relationships by acting as an extension of the sales team. The Sales Coordinator also acts as a first point of contact for urgent calls, emails, and messages when the sales managers are not available.

Responsibilities:

Reaches out to the client and introduces themselves the moment the business becomes definite and the Sales Manager has turned over the contract

• Responsible for out-going banquet event orders to clients in a timely manner as delegated by sales managers then follow up on any necessary correspondences and maintaining accurate records.
• Menu planning for banquet style services with clients.

• Takes the role of liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.
• Greet all groups that are having meetings first thing in the morning to ensure the client is having a positive experience.
• Contact the technical support department when problems arise.
• Do any necessary follow up with clients such as pre-cons and thank you letters to the groups.
• Attends BEO meetings, takes required training and respects deadlines

The ideal candidate:

• Has at least two years of hotel experience in sales as an administrative, coordinator or Front Desk role.
• Is proficient in Excel and Microsoft Word.
• Salesforce experience preferred.
• Is professional and represents the hotel in and out of the hotel
• Is able to multi task and keep a positive attitude at all times
• Keeps a neat and organized work area.
• Is able to communicate to all departments effectively
• able to work independently and know that prioritization is very important
• Is energetic and can work in a fast-paced environment

This job description is not designed to cover or contain a complete listing of activities, duties or responsibilities that are required of this position.  Other duties, responsibilities and activities may change or be assigned at any time and with or without notice.