Leasing Professional

Overview

At CLS Living, our mission is simple: to deliver an unparalleled resident experience and foster an exceptional workplace environment. We are committed to building a world-class team of passionate individuals who thrive in a culture of positivity, creativity, and continuous growth.

Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people—and when our team thrives, our residents do too.

Company Benefits & Perks

We believe in rewarding our team with benefits that support both personal and professional well-being:

• Generous Paid Time Off (PTO)

• 401(k) with Company Matching

• Comprehensive Health, Dental, and Vision Insurance

• Health Savings Account (HSA) & Flexible Spending Account (FSA)

• Life Insurance & Parental Leave

• Employee Assistance Program (EAP)

• Relocation Assistance

• Professional Development & Advancement Opportunities

• Supportive, Fun, and Flexible Work Environment

• Access to an Unmatched Company Culture that values individuality and innovation

Responsibilities

The Job At-A-Glance:

We are excited to add a Leasing Professional to our CLS Living family. As a Leasing Professional, you will be an essential part of our team, delivering first-class customer service to prospects and residents. You will handle resident requests promptly and professionally while creating a welcoming and professional office environment that reflects our company’s commitment to excellence.

Key Responsibilities:

Property Administration

• Assist with maintaining and improving property curb appeal and cleanliness.

• Support Managers in developing and executing annual marketing plans, ensuring all potential marketing avenues are utilized effectively.

• Conduct consistent daily follow-up with all prospects; identify obstacles and actively work to close leases.

• Maintain up-to-date, thorough product knowledge of the property and competitive market through research and networking.

• Collaborate with Managers to establish, implement, and monitor leasing goals and renewal programs to meet occupancy targets.

• Keep the office, common areas, grounds, and model units clean and professional at all times.

• Provide support by filling in for other team members and assist with after-hours emergencies as needed.

Customer Experience & Sales

• Ensure all online presence—including website, listing sites, social media, and marketing materials—are current, professional, and engaging.

• Monitor digital platforms regularly and promptly report any issues or opportunities for improvement to management.

• Assist Managers in planning, advertising, and managing resident functions and community events.

• Coordinate on-campus advertising events and build partnerships with schools and student organizations.

• Actively network with local student housing professionals and competitors to stay informed of market trends and build collaborative relationships.

• Promote and maintain positive relations with residents, parents, staff, and the broader community while enforcing company policies and standards.

• Spend time on campus and in local businesses to foster cross-advertising and strengthen community ties.

• Ensure property management software is accurate and up to date.

• Perform lease processing, administration, and other related administrative tasks as required.

May not be all inclusive.

Qualifications

Qualifications

• Two to Three years in a sales or customer service role.
• Excellent written and verbal communication skills.
• Strong organization and analytical skills.
• Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
• Exceptional customer service skills.
• Ability to market and sell the community.
• Excellent time management and ability to prioritize work.

Who You Are

We’re looking for someone who thrives in a fast-paced, hands-on environment and who sees every challenge as an opportunity to improve the resident experience. The ideal candidate will:

• Be a passionate mentor and team builder, invested in the growth and development of others.

• Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community.

• Have a personal drive to excel, grow within the company, and take ownership of their role.

• Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance.

• Demonstrate a solutions-first mindset, handling challenges with professionalism and integrity.