Assistant Director Testing Services

Major Responsibilities:

•        Provide certification, assessment, and distance education exam administration according to designated proctor policies and procedures.

•        Complete all required proctor and employee training and stay current with exam protocol changes.

•        Promote Academic integrity.

•        Provide limited hardware and software troubleshooting, including calls to instructors or vendors for technical support services when problems arise.

•        Adjust testing procedures for individuals according to documentation provided by the DSS Coordinator prior to testing sessions.

•        Some regional travel required to proctor exams during special events, community days, etc.

•        Assist with supervising/scheduling staff.

•        Assist with scheduling center activity.

•        Assist with Vendor scheduling.

•        Assist with scheduling testing candidates.

•        Respond to customer inquiries.

•        Promote, demonstrate, and maintain a professional manner and appearance.

•        Assist in keeping the assessment and certification centers organized, clean, supplied, and well maintained.

•        Be willing to work flexible and expanded hours when the need arises during heavy volume testing.

•        Help facilitate the Kosciusko/Warsaw sites testing center and testing needs.

•        Other related or appropriate duties as required.

Minimum Qualifications:

Bachelor’s Degree Required. Working knowledge of computers is essential. Ability to exercise important human relation skills in establishing and maintaining effective working relationships. Strong interpersonal skills, problem solving, and conflict resolution skills are necessary.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.