Service Sales Representative

We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.

Ready to Power a Smarter World with us?

The Service Sales Representative will be responsible for increasing aftermarket parts and service business within their assigned territory. Reporting to the Branch, Manager, this role will promote the company service and parts departments to increase sales in PM agreements, equipment repairs rental equipment, fuel tank remediation and generally promote Energy Systems as the primary source for aftermarket parts and service of power generation equipment.

MINIMUM QUALIFICATIONS:  

• Four-year college degree or equivalent industrial sales experience is required. 

• 1 year cold call via phone and in person 

• 1 year customer facing sales role that includes negotiation, presentation, and conflict resolution 

PREFERRED QUALIFICATIONS:  

• 5+ years college degree or equivalent industrial sales experience is required. 

• Knowledge in remote monitoring solutions and connectivity or similar 

• Knowledge of load banking, NFPA 110 requirements, and fuel polishing 

• Utilization of a CRM tool, pulling reports, and analyzing data 

Essential Duties and Responsibilities:

• Develop sales proposals of generator products for customers and professionally present proposals to plant engineers, maintenance personnel, purchasing agents, and/or company executives 

• Develop Aftermarket program proposals for the generator service department for customers and professionally present proposals to plant engineers, maintenance personnel, purchasing agents, and/or company executives 

• Research and evaluate customer application and necessary aftermarket parts to properly size and/or develop an aftermarket recommendation that meets the customer’s needs 

• Ensure the establishment of industry contacts and develop a list of potential customers 

• Follow up on sales leads and make cold calls 

• Maintain updated understanding of industry trends, technical developments, and government regulations that effect target markets 

• Proactively act to close sales and finalize contracts 

• Meet established sales quotas and revenue goals 

• Resolve customer’s problems with product and/or services 

• Follow up on product deliveries 

• Monitor and work within established expense allowance 

• Generate detailed scope of supply (PMU) and provide to Application Engineer or Service Manager for processing 

• Update and maintain Quote Logs 

• Maintain Sales Itinerary Report (Weekly) 

• Maintain Sales Calls Report (Monthly) 

• Other Duties as assigned and the following 

Knowledge, Skills and Abilities:

• Well-developed sales and presentation skills 

• Computer literacy is required, including a working knowledge of applications such as Outlook, Word, PowerPoint, and Excel 

• Strong knowledge of Power Generation equipment 

• Basic mechanical and technical aptitude including geometric and other mathematical formulas 

• Excellent oral and written communication skills 

• Proven interpersonal skills with both internal and external customers 

• Basic marketing knowledge 

• Must be able to handle high pressure situations and adapt well to changes in the market 

LEVEL OF INDEPENDENCE: 

This position acts under the direction of the branch manager.      

Compensation:

Generac is committed to fair and equitable compensation practices. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls.  The employee is regularly required to stand and walk.  On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders.  The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Regular travel. 

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”