Branch Manager II

The Branch Manager II represents all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to all employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations. The Branch Manager I is responsible to have in-depth knowledge of operations, management, logistics, technology and financial disciplines. The leader must have a proven track record for decisive actions backed by analytical thinking, goal-directed leadership and service-oriented performance. This leader will deliver results through leadership, direction, alignment and motivation.

What You’ll Get: 
•    The starting salary for this role is $75,000 annually, commensurate of experience.  
•    Bonus: Eligible
•    Stock: Eligible
•    Stock Options: Eligible
•    Profit Sharing: Eligible
•    Bonus Plans: Eligible
•    Reimbursement for Travel Expenses (as applicable, per Company policy guidelines)  
•    Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays)
•    Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to: 
o    Up to 40% off the base rate of any standard Hertz Rental    
o    Medical, Dental & Vision plan options 
o    Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
o    Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute. 
o    Paid Parental Leave & Adoption Assistance 
o    Employee Assistance Program for employees & family 
o    Educational Reimbursement & Discounts 
o    Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness 
o    Perks & Discounts –Theme Park Tickets, Gym Discounts & more 

Educational Background:

• High School Diploma or GED required

Professional Experience:

• Previous management experience in a fast-paced environment
• Experience in car rental, hospitality, or tourism a plus
• Result orientation with demonstrated history of success
• Demonstrated ability to direct and motivate teams
• Proficiency in Technology

Knowledge:

• Financial and business acumen
• Customer service resolution practices
• Excellent communication techniques
• Sales Management/Coaching ability
• Labor & Employment laws
• Operations Management
• Project Management
• Analysis and report modeling understanding

Skills:

• Highly organized.
• Ability to interface with multi-faceted, cross-functional teams
• Expert knowledge of Microsoft office suite. Ability to handle complex analysis using Excel. Strong knowledge of PowerPoint.
• Strong Time Management skills
• Customer service aptitude - Ability to address and resolve customer service issues
• Flexible and able to adapt to changes
• Excellent oral and written communication skills