Center Operations Coordinator / Direct Care Staff (PPEC)

Center Operations Coordinator / Direct Care Staff (PPEC)

Jacksonville, FL

Make a Difference Every Day

Angels of Care Pediatric Home Health is hiring a Center Operations Coordinator / Direct Care Staff to support both the administrative operations and daily patient care activities within our Prescribed Pediatric Extended Care (PPEC) center.

This role is ideal for individuals who enjoy a combination of administrative responsibilities and hands-on patient care. As a key member of our team, you will support the Director of Nursing, assist with employee onboarding and compliance activities, and help provide compassionate care to medically fragile children in a safe and supportive environment.

At Angels of Care, we believe in creating a community where children are empowered, families are supported, and team members are valued. Since 2000, we have proudly served the medically fragile community while living our values of Heart, Advocacy, Love, Outreach, and Speed (#HALOS).

Why Join Angels of Care?

• Meaningful work supporting medically fragile children
• Opportunity to combine administrative and patient care responsibilities
• Supportive and collaborative clinical environment
• Ongoing training and professional development
• Opportunity to make a lasting impact on children and families
• Mission-driven culture focused on quality care
• Career growth opportunities within a growing organization

What You'll Do

Administrative Responsibilities

• Support and assist with daily administrative operations of the PPEC center
• Provide administrative support to the Director of Nursing
• Maintain employee records and personnel documentation
• Coordinate onboarding and orientation activities for new employees
• Manage and track background screenings, drug screenings, and compliance requirements
• Maintain accurate records in accordance with Florida PPEC regulations and organizational policies

Direct Care Responsibilities

• Support nursing staff by assisting with non-clinical patient care activities
• Assist with feeding, hygiene, diapering, grooming, dressing, and positioning
• Support safe mobility and comfort of children throughout the day
• Monitor and report changes in patient condition to the supervising nurse
• Assist with developmental, social, and recreational activities
• Support emergency preparedness and infection-control procedures
• Maintain a clean, organized, and safe environment for patients and staff
• Participate in required trainings, annual competencies, and team meetings

Qualifications

Required

• Certified Nursing Assistant (CNA) experience
• Minimum one (1) year of experience caring for infants or toddlers
• Previous administrative or office support experience
• Current CPR certification
• Successful background screening and TB clearance in accordance with state requirements
• Ability to work under the direction of a Registered Nurse (RN)
• Strong organizational, communication, and multitasking skills

Preferred

• Experience in a pediatric healthcare setting
• Experience in a PPEC, daycare, home health, or medically fragile pediatric environment
• Familiarity with employee onboarding and compliance tracking processes

Schedule & Flexibility

• Full-time opportunities available
• Consistent daytime schedule
• Team-based pediatric care environment
• Flexible scheduling based on center needs

Comprehensive Benefits Package

We offer a competitive benefits package designed to support your success:

• Medical, Dental, & Vision Insurance
• Paid Time Off
• 401(k) retirement plan
• Employee Assistance Program
• Professional development opportunities
• Ongoing training and competency development
• Supportive leadership team
• Employee recognition programs
• And more!

Our Mission

We provide children and young adults with high-quality care delivered in a compassionate, caring, and professional manner.

Our Vision

To be recognized as the leading pediatric care provider in the communities we serve.

Our Values (#HALOS)

• Heart – Patients are at the center of everything we do
• Advocacy – We champion our patients, families, and clinicians
• Love – We foster a culture of support and care
• Outreach – We give back to our communities
• Speed – We respond quickly to meet patient needs

Physical Requirements

• Ability to lift, transfer, reposition, and assist medically fragile children safely
• Ability to stand, walk, bend, kneel, and move throughout the workday
• Visual and auditory ability to monitor children and equipment
• Manual dexterity required for feeding, hygiene, and daily care activities
• Ability to perform the essential functions of the position with or without reasonable accommodation

Compliance Statement

This position complies with all Florida PPEC regulations and organizational standards. Team members must maintain required certifications, complete ongoing competency training, and adhere to all emergency preparedness, infection control, pediatric safety, and documentation requirements.

Equal Opportunity Employer

Angels of Care Pediatric Home Health is committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

Must submit a resume to be considered for this position.