Senior Medical Equipment Deliver Driver

Description

Position Summary:

Medical Equipment Technicians are responsible for ensuring safe delivery, providing setup, and education in usage of

home medical equipment for our customers. Setup is done in their home or long-term care setting.

Essential Functions and Job Responsibilities:

•  Develop and maintain working knowledge of current products and services offered by the company and all

applicable governmental regulations.

•  Comply with all applicable company policies and procedures.
•  Manage territory to reach service goals and deliver equipment including oxygen as required in accordance with

industry standards.

•  Educate customers in proper use and care of respiratory and HME equipment in a home setting.
•  Complete written patient visits reports following setup and follow-up visits as required.
•  Assist with customer equipment problems under emergency conditions.
•  Process all orders in a timely, accurate manner.
•  Promote services and products to referral sources in the community as appropriate.
•  Develop basic reimbursement knowledge and completely document all information necessary to ensure

reimbursement for all appropriate equipment, products, and services.

•  Assist with implementation of quality improvement program to meet company policies.
•  Maintain home oxygen systems through regularly scheduled visits to customers.
•  Assume on-call responsibilities during non-business hours in accordance with company policy.
•  Safely drive and maintain company vehicle.
•  Perform patient assessment and re-assessment for patient care.
•  Perform routine preventative maintenance and simple repairs on equipment as required in accordance with

company policies.

•  Report equipment hazards and/or product incidents as required in accordance with company policies and

procedures.

•  Develop and maintain working knowledge of current HME products and services offered by the company.
•  Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE),

infection control and hazardous materials handling.

•  Maintain patient confidentiality and function within the guidelines of HIPAA.
•  Completes assigned compliance training and other educational programs as required.
•  Maintains compliant with AdaptHealth’s Compliance Program
•  Responsible for cleaning equipment when assigned by supervisor or down time allows, following the Branch

Maintenance and Cleaning Guidelines

•  Perform other related duties as assigned.

Competency, Skills, and Abilities:

•  Problem solving skills with attention to detail.
•  Ability to prioritize and manage multiple tasks.
•  Ability to clean, test and repair home medical equipment.
•  Ability to identify safety hazards and take the necessary precautions.
•  Accurately receive, stock, retrieve and load equipment and supplies.
•  Work cooperatively with those contacted in the course of work.
•  Ability to prioritize and manage competing priorities and tasks.
•  Independent decision making
•  Computer skills including knowledge of Microsoft Office applications.

Requirements

Education and Experience Requirements:

•  High School Diploma or equivalency
•  Entry level sales, customer service background essential
•  Military, delivery driver with sales component or health care technician experience would be considered related

experience.

•  One (1) year of HME delivery experience preferred.
•  Valid and unrestricted driver’s license in the state of residence
•  Senior level requires two (2) years’ experience in HME delivering and setting up medical equipment in patient

homes.

Physical Demands and Work Environment:

•  Must be able to regularly lift and/or move up to 85 pounds, frequently lift and/or move up to 100 pounds, and

occasionally lift and/or move up to 160 pounds.

•  Must be able to stretch, bend, stoop and crouch and perform moderate to heavy physical labor while moving

equipment and supplies.

•  Subject to long periods of sitting and driving.
•  Work environment may be stressful at times, as overall work activities and work levels fluctuate.
•  May be exposed to unsanitary conditions in some home settings.
•  May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne,

bloodborne, and/or other potentially infectious pathogen.

•  May be exposed to high crime areas within the service community.
•  Must be able to drive independently and travel as needed.
•  May be exposed to angry or irate customers.
•  Must be able to access the patient’s residence without assistance.
•  Ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy,

compassion, courtesy, and respect for privacy.