Operations Supervisor

Summary/Objective

Provide work direction to shift leadership team and subordinates to achieve safety, machine, quality, delivery, cost and people objectives set by the customer and MAU. This will require the Operations Supervisor to manage the daily tasks of manufacturing and material movement associates working in various departments throughout the Plant.

Essential Functions

Customer Expectations

• Lead Pre-Shift Meetings.
• Attend scheduled daily performance meetings with the customer.
• Manage employee work assignments based on turnover and call-offs.
• Communicate shift turnover effectively.
• Perform Gemba walks throughout the shift (Process Compliance).
• Verify production via Hour by Hour reporting.
• Address issues that are below target.
• Document corrective actions.
• Respond/Perform special request from the customer.
• Address Concerns.
• Provide Follow Up.
• Update communication boards (SMQDC).
• Ensure operator standard work is followed.
• Ability to implement countermeasures and apply containment. 
• Ensure 5S standards are maintained.
• Ensure associate compliance with GMP, dress code, and MAU policies.

Talent Management

• Manage MAU associates.
• Sustain and support Leader Standard Work.
• Be an agent with conflict resolution.
• Management Crisis i.e.
  safety issues, injuries, property damage, etc.
• Provide continuous training efforts to improve team’s performance.
• Oversee Process Improvement.
• Oversee employee claims/investigations.
• Facilitate security compliance and suspension of employees.

Operational Management

• Promote/support a positive Safety Culture.
• Ensure profitability of the Minimize/eliminate property damage risk.
• Provide post-accident reports and drug testing.
• Maintain payroll/Kronos daily.
• Support and operate within headcount allocations.
• Manage expectations regarding Safety and Quality rules.
• Participate in continuous improvement projects when expectations aren’t met.
• Perform employee attendance counseling.
• Actively participate in Simple Problem solving.

Competencies

• Written and Verbal Communication Proficiency
• Customer/Client Focus
• Problem Solving/Analysis
• Time Management
• Project Management
• Decision Making
• Leadership
• Teamwork Oriented
• Results Driven
• Excellent office/computer skills
• Excellent interpersonal skills

Required Competencies for all MAU Staff

• Ethical Conduct
• Personal Effectiveness/Credibility

Required Education and Experience

• Associates Degree or three to five years supervisory experience in a manufacturing / logistics setting

Preferred Education and Experience

• Bachelor’s Degree
• HR Certification (PHR or SHRM-CP)
• Lean Greenbelt
• Root cause analysis training

Supervisory Responsibility

Direct the activity of 30+ hourly associates

Career Path Progression from this position

Operations Manager

Platform Manager

Site Manager

General Manager

Other Corporate Support Functions

Work Environment or Working Conditions

The working conditions and environments that are created by our customer’s facilities both in administrative areas and manufacturing environments. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Customer sites sometimes include process manufacturing equipment and heavy power industrial vehicles.  Environments may vary from non-temperature controlled environments to GMP clean room required. 

Physical Demands

• Requires good physical condition to work in an industrial site.
• Must be able to bend, climb, stoop, kneel, crouch and lift approximately 75pounds.
• Near visual acuity for reading instructions, manuals, specifications, etc.
• Depth perception and wide field of vision required when operating vehicles.
• Continuous mounting and dismounting of vehicle.

Travel

Occasional travel may be needed for training and development

EEO Statement

EOE/Vet/Disabled

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.