Clinical Laboratory Clerk IV

The Lemuel Shattuck Hospital (LSH) operated by the Massachusetts Department of Public Health (DPH) is seeking an experienced individual to provide administrative support for the Clinical Laboratory. The incumbent would be performing duties including Lab reports verified in Meditech, maintaining files, maintaining all regulatory manuals, preparing statistical reports, handling correspondence, maintaining time logs, work schedules and other related duties.

Hours: Monday-Friday,  8:00-4:00PM, Weekends Off

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Organize and file correspondence, reports, applications, etc.

• Answer calls and provide routine information about departmental services.

• Address inquiries related to laws, rules, regulations, policies, and procedures in the Department of Clinical Laboratory.

• Prepare standardized forms such as routing slips.

• Receive and distribute incoming mail and memoranda.

• Operate standard office machines and equipment, including calculators, fax machines, copiers, and computers.

• Review forms, lists, documents, correspondence, and applications for accuracy and completeness.

• Schedule or arrange conferences, meetings, interviews, appointments, and similar activities.

• Notify appropriate parties orally and/or in writing about meetings and conferences.

• Compile data for analysis based on monthly statistical information.

• Proofread typed material for grammatical, punctuation, and spelling errors, ensuring proper format, accuracy, and completeness.

• Compose routine memos and letters, such as requests for information and confirmation of meetings.

• Communicate with reference laboratories regarding invoices, testing information, and related activities.

• Prepare bi-weekly time logs, track overtime reports, and update the daily work schedule calendar.

• Verify and file LabCorp reports (EMR).

• Under the direction of the Director of Clinical Lab, access the LAB portion of the Hospital Information System to acquire patient-specific information for supervisors or providers/nursing personnel.

• Maintain inventory control of office supplies.

• Distribute, fax, and/or mail patient results to appropriate physicians/departments/institutions and communicate results.

• Maintain patient, employee, and department confidentiality while fulfilling all duties.

• Prepare agendas and minutes of meetings.

• Coordinate all administrative activities for the Clinical Laboratory.

• Reports to the Clinical Lab Supervisor for periodic reviews of state, federal, and JCAHO requirements.

• Updates and maintains all components of the Clinical Lab Policy/Procedure manual, the Clinical Lab Safety Manual, and the Clinical Lab Continuing Education Manual.

• Provides personnel and administrative support to the department and lab director.

Required Qualifications:

• Fluent in English, both oral and written.

• Understand and apply departmental laws, rules, and policies.

• Maintain accurate records and filing systems.

• Proficient in Microsoft Word; familiar with Excel and Access.

• Quickly become proficient with the LSH Network system.

• Willing to attend seminars/training for Microsoft Office programs as needed.

• Establish and maintain harmonious working relationships.

• Knowledgeable in clerical office practices and procedures.

• Skilled in operating general office machines, including electronic typewriters, computers, fax machines, copiers, and dictating equipment; able to type 35 mailable words per minute.

• Explain departmental laws, rules, policies, and procedures clearly.

• Give written and oral instructions precisely and communicate effectively with sound judgment.

• Determine proper format and procedure for assembling information.

• Supervise by planning and assigning work according to job requirements.

• Understand principles, practices, and techniques of supervision.

• Knowledgeable about the types and uses of departmental forms.

• Use proper telephone procedures for making and receiving departmental calls.

Preferred Qualifications:

• Knowledge of rules of regulations (State and Federal) relating to Pathology and Clinical Laboratory.  Ability to do data entry and information retrieval with Laboratory Information System.

About the Lemuel Shattuck Hospital:

Lemuel Shattuck Hospital is a fully Joint Commission accredited teaching facility that provides acute, subacute, and ambulatory care to patients referred by public agencies and private sector providers. Shattuck Hospital’s services help economically and socially disadvantaged patients to get high quality, cost-effective care from a staff that respects their dignity.

Located in the heart of Boston’s Jamaica Plain neighborhood, the Shattuck Hospital includes 248 inpatient beds including 95 Psychiatric beds and 29 Correctional Health beds. In addition, Shattuck has a full outpatient clinic with many specialties that offers treatment to patients of the Department of Mental Health as well as Department of Correction and House of Correction inmates and community patients.

The Shattuck hospital is on the forefront of substance use disorder treatment including a Suboxone clinic serving 200 patients. In addition to direct medical services LSH hosts and supports an array of services located on the campus, serving patients struggling with addictions and homelessness.

Learn more about:  what it’s like to work as a DPH nurse

Learn more about Shattuck Hospital: https://www.mass.gov/locations/lemuel-shattuck-hospital

Relocation information: https://www.mass.gov/service-details/dph-renovation-for-shattuck-hospital-replacement-building

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website, http://www.mass.gov

ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800- 510-4122 Ext. #4