Night Manager- Bottleworks Hotel

Description

STEP INTO THE BIG LEAGUES

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day.

BOTTLEWORKS HOTEL

Built for the modern traveler, the 104-key boutique Bottleworks Hotel showcases the best of Indianapolis by weaving historic architectural features with modern hotel amenities.

PERKS OF THE JOB

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

YOUR ROLE IN CREATING GERONIMOMENTS

In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

As the Night Manager, you are responsible for all functions of the Night Audit and overnight Bell/Valet operations, acting as Manager on Duty in the hotel when senior managers are not available. Responsible for protecting the interests of the Hotel, and its guests, during the overnight hours.

WHAT YOUR DAY WILL LOOK LIKE

• Act as liaison between the General Manager, Director of Rooms, Guest Services Manager and Night Audit Team
• Oversee and maintain an effective Night Audit team, ensuring that all activities related to balancing the revenue and expense transactions of the hotel are completed accurately
• Oversee and maintain all financial relationships with vendors within the hotel and District, including but not limited to, tracking and reconciliation of all charges incurred by hotel guests during their stay
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being applied
• Responsible for guest service enrichment and recovery, as needed on overnight shift
• Coordinate activities with other hotel departments to facilitate increased levels of communication and guest satisfaction, as needed during the overnight shift
• Provide orientation of company and department rules, policies and procedures and oversee training of new employees within the Night Audit team
• Be knowledgeable of hotel policies regarding personnel and administer prompt, fair and consistent corrective action for all violations of company policies, rules, and procedures, as needed during the overnight shift
• Make employment and termination recommendations including interviewing, hiring, evaluating and disciplining personnel as appropriate.
• Always maintain a neat and clean professional appearance
• Other duties as assigned.

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Requirements

WHAT IT TAKES TO SUCCEED

• Education High school or equivalent education required.
• Experience and/or Training The ability to handle cash as well as confidential information. Minimum of one year hospitality experience and/or supervisory experience.
• Language Skills Must be able to speak, read, write and understand the primary language(s) used in the workplace. Ability to read/write reports and business correspondence. Ability to effectively communicate to managers and other employees of the organization.
• Mathematical Skills Must possess basic computational ability.
• Technology/Equipment Requires the ability to operate various office equipment to include a computer, calculator, copier, scanner, and fax. Requires a working knowledge and proficiency in Microsoft Office including Word, Excel, and Outlook. Requires an attention to detail. Requires knowledge of company products.

YOU’LL STAND OUT IF YOU BRING

• Education Bachelor’s Degree in Hospitality or related field.
• Experience and/or Training Two to four years of experience in Front Desk, Guest Services and/or Housekeeping including at least two years management experience.

MANDATORY REQUIREMENT

• U.S. Work Authorization