Surgical/Clinical Coordinator

As the Surgical/Clinical Coordinator, I report to the Director of Operations. I create a connection with DOC guests and ensure that our value of tenacious caring is strong. I do this by understanding the value of communication, a helpful hand, and the importance of relating to one’s needs.

 This position will float between Irving and Southlake clinics.

Lead Outcome

• Manage physician surgical and clinic schedules

Core Responsibilities

• Engage with an empathetic and caring demeanor  
• Support physician and clinical team by providing efficient coordination of surgical schedules
• Coordinates with anesthesia providers, instrumentation vendors and ancillary services
• Manages facility OR block time 
• Provides benefit explanation and insurance education to guests and family
• Prepares surgical estimates, collects guest responsibility and prepares payment arrangements according to DOC policies and procedures
• Facilities pre-operative clearance
• Obtains insurance authorization 
• Supports surgical and clinical team in accomplishing other tasks as assigned

I Exemplify the Following Competencies

• My leadership is proactive
• My work shows great attention to detail
• My behaviors and standards model DOC’s values and deliver a service experience that is unrivaled
• I use active listening skills
• My behavior is enthusiastic
• I enjoy working as part of a team
• I am flexible and adaptable
• I am able to lift up to 50lbs
• I am proficient in computer skills