SUPERVISOR, SYSTEM OPERATIONS

JOB TITLE: SUPERVISOR, SYSTEM OPERATIONS

LOCATION: SYSTEM OPERATIONS CENTER - HAMPDEN

REPORTS TO: SUPERINTENDENT OF SYSTEM OPERATIONS

POSITION STATUS: EXEMPT, NON-BARGAINING UNIT, FULL-TIME

Be a part of the team that is transforming the power industry of northern and eastern Maine.  

Versant Power is building on our 100-year history of delivering efficient, safe and reliable electricity service to customers in northern and eastern Maine. We never lose sight of safety, quality, integrity and innovation.

We are committed to our dedicated people, who inspire us every day to deliver something more powerful than power alone. 

POSITION OVERVIEW:

Under the general direction of Superintendent, System Operations, maintain direct oversight while ensuring the safe and reliable operation of the Transmission and Distribution Control Center, while maintaining a focus on power system integrity and economic operations. Interface with ISO-NE, Maine Local Control Center (Central Maine Power Co), New Brunswick Power – System Operations, and Northern Maine Independent System Administrator as regional organizations for coordination and control of transmission systems in Eastern and Northern Maine.  Assist the SCADA Lead Engineer with incorporating new technology into the T&D Control Center (DG Interface, AMI, ALT Scheme’s).

JOB RESPONSIBILITIES:

• Control, Monitor and Provide input to the Switching and Tagging write up process ensuring proper and safe operation of the T&D system under the jurisdiction of System Operations.
• Monitors and Directs overall T&D grid operations to assure safe and reliable performance.
• Plans and coordinates T&D system element outages with the Maine LCC, ISO-NE, NBPSO, NMISA, Interconnected Transmission Owners, Large Power Customers and Large Generators as well as all internal stakeholders.  
• Participates in planning for large storms and system disturbances in System Operations and as described in the company’s System Emergency Operations Plan.
• Assists in the development and review of current safety related policies & procedures associated with switching and tagging.
• Establishes an operating understanding of the SCADA system and participates in the prioritization of future installations. Assist with developing and maintaining SCADA database displays and participates in the prioritization of future power system installations.
• Supports System Operators with generator Claim Capability Audits (CCA-test) for the generating units, as required by ISO-NE. 
• Maintains a thorough understanding of internal and regional (ISO, Maine LCC, NBPSO, NMISA) operating procedures and assures internal compliance.
• Establishes a thorough understanding and supports compliance of all NERC, FERC and MPUC standards and requirements. 
• Establishes and oversees the T&D System Operator shift schedules. 
• Routinely conducts reviews and updates of the System Operators guides soliciting participation from Engineering, Operations and System Operators. 
• Facilitates and documents contingency planning for key T&D substations.
• Provides input to the T&D planning studies, reliability improvements and participates in the Capital Planning Process.
• Implements changes associated with Small and Large Generator Interconnection Process.
• Becomes familiar with reliability indices and assists with the analysis of power system interruptions and their associated impact.
• Complies with all environmental regulations and procedures including, but not limited to, spill reporting and response.
• Directs and supervises the work of the Bargaining Unit crews assigned to him/her by the Superintendent. 

QUALIFICATIONS:

• Minimum of 2 years of technical college or graduate of a school in Electrical Power or Engineering Technology; or equivalent training and experience is required.
• Five years’ experience in an operating or electrical engineering role in a power system environment is preferred.
• Experience in a computer-based environment with PC based software including Microsoft Excel and Word programs. Must possess the ability to learn various custom computer-based systems.
• Position requires identity verification and seven-year criminal background check with update at least every seven years pursuant to NERC standards. 
• Maine driver’s license required. 
• Maintain a clean criminal record allowing NERC CIP access to Bulk Power System assets.
• Ability to obtain and maintain a United States Passport for operational meetings in New Brunswick.  

PERSONAL QUALITIES: 

• Demonstrated initiative in recognizing opportunities for improvement and efficiency.
• Proven ability to develop and maintain effective relationships with internal and external parties; this includes excellent communication, interpersonal and problem-solving skills.
• Able to deal with ambiguity, among multiple projects and competing priorities. 

NOTES:

• Standing, walking, and sitting intermittently throughout the day.
• Ability to differentiate between colors, primarily red and green.
• Working with co-workers and the public.
• Ability to work effectively and safely under pressure and in stressful situations.
• Ability to communicate effectively and follow instructions.
• Good mathematical, communication and organizational skills.
• Strong computer application skills.
• Usual work hours are 7:30 am to 4:00 pm, Monday through Friday. Extra hours are required.
• Other related duties as assigned, including designated duties associated with System Restoration. 

APPLICATION INFORMATION:

Non-Bargaining Unit, Regular and Term employees who have at least six (6) months satisfactory job performance and attendance records in their current job are eligible to apply for posted positions.

This job description is subject to change at any time.

Versant Power is a tobacco free, drug free and fragrance-free workplace.

Versant Power is an Equal Opportunity Employer. 

POSTED 10/14/2026