OCM Analyst (Contingent) - Delta Point

Description

The Maintenance, Repair and Overhaul (MRO)/ Maintenance Repair and Overhaul – Supply (MRO-S) Functional Management Office (FMO) requires the support of an OCM Analyst. This person will plan, orchestrate, manage, coordinate with external organizations, work OCM activities required for implementation of users, manage OCM briefings, develop documents, and other deliverables as required for MRO/MRO-S. This person will be part of a team that supports the FMO OCM efforts across the MRO/MRO-S program at all sites. 

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Collaborate with various internal and external groups and organizations, working closely with Project Managers, the FMO leaders and teams.
• Support OCM planning for deployment and implementation of the MRO/MRO-S production solution, including developing and running communications and messaging plans.
• Conduct stakeholder analysis and assess change impacts on the business environment through functional and technical knowledge and experience to support MRO/MRO-S FMO management, organizational and business modernization, and improvement efforts. 
• Develop and maintain professional relationships at all levels; manage high level customer relations; communicate and collaborate with internal and external partners.
• Formulates and defines requirements to assist and drive the transition to the future MRO/MRO-S business environment. This includes developing, reengineering, and/or modifying business processes, communications methods, system objectives, and metrics based on FMO client requirements.
• Develops a thorough understanding of business and user transition best practices.
• Devises or modifies procedures to solve organizational change problems considering known requirements, restraints, and constraints.
• Analyzes business and user needs, documents findings and recommendations, publishes reports, and provides expert consultation in the planning, design, and implementation of modernization and improvement efforts and initiatives.
• Support MRO/MRO-S implementation and readiness activities 
• Track and report change-related risks and resistance. 
• Measure and report on system adoption, engagement, and business outcomes.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise is typical for this work environment.
• Must be able to remain in a sitting / stationary position for more than 50% off the time.
• Constantly operate a computer.
• Some travel may be required. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to touch, handle, or feel; talk and hear. The employee is required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Employee will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position is contingent on contract award. 

Education/Experience

• 1 to 5 years experience in Change Management, Business Analysis, Communications.
• Experience in Project Management, Training, Transformation Initiatives a strong plus
• Previous experience implementing and managing OCM for Information Technology systems in the Air Force and Department of Defense is a plus.

Language Ability: Excellent organizational and interpersonal skills

Mathematical Ability: Basic skills required.

Reasoning Ability: Strong analytical, problem-solving skills. Demonstrated ability to analyze problems/issues, gather data and information, evaluate, and recommend alternative solutions.

Job Knowledge and Computer Skills: Advanced skill and proficiency using Microsoft Word, Excel, Outlook, Visio. Proficiency with Planner or Project tools a plus

Certificates and Licenses: not required but a plus

• Prosci Change Management Certification 
• ACMP Certified Change Management Professional (CCMP) 
• Project Management Professional (PMP) 
• Certified ScrumMaster (CSM)

Supervisory Responsibilities: None required.

Competencies:  To perform the job successfully, an individual should demonstrate the following.

• Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.
• Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods. Solid presentation skills, ability to respond and think on your feet.
• Leadership – Works with and includes teams in planning, decision-making, facilitating and process improvement; makes self-available to team; solicits and applies customer feedback (internal and external); fosters quality focus in work products. Continuously seeks to improve processes, products and services.
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; sets goals and objectives; ability to organize or schedule with other people and their tasks; develops realistic action plans. Strong project management skills, including project planning, scheduling, and risk management.
• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.