Tradeshow and Events Technician

Tradeshow and Events Technician -  Crestron AV

Crestron Electronics has an exciting opportunity for an experienced Audio/Visual Technician to join our Tradeshow and Experience Center Technical team. This is a great opportunity for a seasoned AV professional to take ownership of the programming, design, installation, and maintenance of Crestron-powered meeting room and demo environments in our facilities and trade events. Work with a team of technicians to program, configure, and support Crestron powered spaces and the broader connected-room device ecosystem across the New Jersey HQ Experience Center, New York City Design Showroom, demo systems, tradeshows, events, and special projects.

** ON-SITE POSITION  AT CRESTRON CAMPUS IN ROCKLEIGH, NJ **

Responsibilities:

Program and configure Crestron control systems and room-ecosystem devices for tradeshow, showroom, and demo environments; this includes:

• Program and configure Crestron control processors, touch panels, and scheduling panels for meeting room and demo spaces.
• Configure and troubleshoot DM NVX AV-over-IP distribution, Collab Compute conferencing, and room scheduling systems.
• Deploy and manage device fleets via XiO Cloud, including firmware updates, monitoring, and remote troubleshooting.
• Integrate Crestron solutions with third-party UC platforms (Zoom, Microsoft Teams, Google Meet) and other manufacturers' AV components within the room ecosystem.

Lead the setup and tear down of Tier 1 and Tier 2 tradeshows and events start to finish:

• Work closely with trade show manager(s), product business owner, exhibit builder, labor crews, and convention center personnel.
• Create equipment lists, build, wire, configure, program, load, pack, and ship product demos.
• Serve as lead on-site technician/programmer for the duration of the show; ability to travel as required.

Assist in programming and maintenance of NJ HQ Experience Center and NYC showroom systems:

• Own the programming and configuration of Crestron control systems and connected room ecosystem devices (lighting, shades, audio, video, scheduling).
• Work closely with Residential Marketing Manager, Business Owner, Facilities, and showroom Managers. 
• Conduct technical inspections and diagnostics to ensure demo spaces are 100% functional; troubleshoot, reprogram, or replace defective products as needed.
• Lead system upgrades and updates, including new product and firmware integration.

Day to Day Operations:

• Maintain shop cleanliness; organize all 3rd-party equipment, cables, and Crestron equipment.  
• Work with other departments to build, wire, program, and ship sales demos.  
• Provide guidance and mentorship to junior technicians on projects.
• Continuing education to stay current on new products, firmware, and programming techniques

 Qualifications:

• 3-5 years’ Audio Video industry experience
• Working knowledge of the broader meeting-room device ecosystem (video conferencing platforms, room scheduling, digital signage, lighting/shades control)
• Proficiency with Crestron suite of software programs (Crestron Toolbox, SIMPL, Construct, Virtual Panel)  Experience with XiO Cloud or similar device management platforms  
• Ability to troubleshoot and resolve complex AV/control system issues independently  
• Ability to lead and mentor junior technicians  
• Proficient in Microsoft Office suite (Excel, Outlook, Powerpoint, Word, Teams), Visio
• Relevant industry certifications: Avixa CTS-D, CTI-P101, CTI-P201, CTI-P301 preferred. *Candidate will be expected to achieve these certs within first year of employment

Location:

This is an onsite role reporting 5 days per week to 6 Volvo Drive, Rockleigh New Jersey location.

Compensation: 

Per applicable state requirements, the compensation range of $33.00 - $46.00 regular hourly pay for this position reflects the hiring range for candidates. This role is eligible for overtime pay.  Also note, an individual’s offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors.