Person In Charge (PIC)

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Position Purpose

The Person In Charge (PIC) is responsible for overseeing store operations during assigned shifts and ensuring a safe, efficient, and customer-focused environment. The PIC provides leadership to store associates, supports department operations, and serves as the designated manager on duty when Store Directors or other members of store management are not present.

Key Responsibilities

Store Operations

• Direct and coordinate store operations during assigned shifts.
• Ensure all departments are operating efficiently and meeting company standards.
• Monitor store conditions, merchandising, and service levels throughout the shift.
• Address operational issues and make timely decisions to maintain business continuity.
• Support execution of company programs, promotions, and initiatives.

Customer Service

• Deliver and model exceptional customer service.
• Respond to and resolve customer concerns in a professional and timely manner.
• Support associates in handling customer inquiries and service recovery situations.
• Promote a welcoming and customer-focused shopping experience.

Leadership & Team Support

• Provide direction and support to associates across all departments.
• Delegate tasks and monitor completion of assigned work.
• Coach associates on operational standards, customer service expectations, and safe work practices.
• Promote teamwork, accountability, and positive associate engagement.
• Communicate key priorities and operational updates to store teams.

Safety & Compliance

• Enforce company safety policies and procedures.
• Conduct store walks to identify and address safety hazards.
• Ensure compliance with food safety, sanitation, and regulatory requirements.
• Respond appropriately to emergencies, accidents, or security-related situations.
• Complete required incident reporting and documentation.

Cash Handling & Asset Protection

• Monitor cash handling procedures and compliance requirements.
• Assist with store opening and closing functions.
• Ensure proper execution of security and loss prevention procedures.
• Investigate and report operational or security concerns as necessary.

Store Standards

• Monitor department presentation, cleanliness, and merchandising standards.
• Ensure shelves are stocked and products are properly displayed.
• Support inventory accuracy and shrink control efforts.
• Assist with labor management and productivity initiatives during assigned shifts.

We also provide a variety of benefits including:

• Competitive wages paid weekly

• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay).  For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video:   ACI Values

A copy of the full job description can be made available to you.