Director of Outpatient Services

Overview

Director of Outpatient Services

Mesa, Arizona (Onsite)

Lead Growth. Inspire Teams. Expand Access to Behavioral Healthcare.

Agave Ridge Behavioral Hospital is seeking a dynamic and mission-driven Director of Outpatient Services to lead our growing Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP).

This is an opportunity for a clinically strong leader who is passionate about expanding access to care, developing high-performing teams, and creating exceptional patient experiences. You'll play a pivotal role in shaping outpatient behavioral health services, driving program growth, and ensuring patients receive seamless, high-quality care across the continuum.

Why You'll Love This Opportunity

Competitive Rewards

• Competitive base salary and bonus opportunity
• Relocation assistance available
• Comprehensive medical, dental, and vision benefits
• 401(k) with company match
• Generous PTO, holidays, sick leave, and wellness time

Leadership Support

• Executive mentorship and corporate clinical support
• Collaboration with experienced behavioral health leaders
• Access to ongoing leadership development opportunities

Career Growth

• Opportunity to influence program strategy and expansion
• Visibility with hospital and corporate leadership
• Advancement opportunities within a growing national organization

Meaningful Impact

Help patients and families navigate their mental health journeyBuild programs that strengthen access to care within the communityLead initiatives that directly improve patient outcomes and quality of life

About Agave Ridge Behavioral Hospital

Agave Ridge Behavioral Hospital provides compassionate, evidence-based psychiatric care for adolescents, adults, and seniors. Our multidisciplinary teams deliver individualized treatment in a safe and supportive environment focused on stabilization, recovery, and long-term wellness. Our mission is simple: provide exceptional behavioral healthcare that empowers individuals to build healthier futures.

About the Role

The Director of Outpatient Services is responsible for the strategic, clinical, and operational leadership of the hospital's PHP and IOP programs. This leader will oversee program performance, team development, referral growth, patient satisfaction, financial outcomes, and clinical excellence. The ideal candidate is equally comfortable driving business performance, mentoring clinicians, building community partnerships, and ensuring outstanding patient care.

What You'll Do

Clinical & Operational Leadership

• Lead the daily operations of PHP and IOP services to ensure high-quality patient care and program excellence.
• Drive performance across key metrics including census growth, patient retention, revenue, clinical outcomes, patient experience, and operational efficiency.
• Monitor performance indicators and implement action plans to achieve organizational goals.
• Partner with inpatient leadership to strengthen step-down admissions and support a seamless continuum of behavioral healthcare.
• Serve as a visible and engaged leader who champions patient-centered care and operational excellence.
• Support community outreach, referral development, and business partnerships to expand access to services and enhance program growth.
• Develop group programming, clinician assignments, and treatment schedules that meet patient needs while maximizing team effectiveness.
• Utilize patient outcomes, satisfaction surveys, and performance data to identify opportunities for continuous improvement.
• Collaborate with hospital, divisional, and corporate leadership on strategic initiatives, service expansion, and program development opportunities.

Team Leadership & Talent Development

• Recruit, hire, onboard, and retain top clinical talent.
• Provide supervision, coaching, mentorship, and professional development to therapists, counselors, behavioral health associates, students, and support staff.
• Foster a culture of accountability, collaboration, clinical excellence, and engagement.
• Lead performance management, succession planning, and employee development efforts.
• Quality & Regulatory Compliance
• Ensure compliance with Joint Commission standards, state regulations, CMS requirements, and organizational policies.
• Maintain program readiness for surveys, audits, and accreditation reviews.
• Oversee clinical documentation practices to ensure accuracy, timeliness, and regulatory compliance.
• Assist with the development and implementation of policies, procedures, and quality improvement initiatives.
• Promote a culture of safety, quality, and continuous improvement throughout the department.

Qualifications

Required Qualifications

• Master's or Doctoral degree in a behavioral health-related field.
• Active independent clinical licensure, such as:
  • LCSW
  • LMFT
  • LPC/LMHC
  • PsyD
  • PhD (Clinical, Counseling, or Educational Psychology)
• Minimum of 4 years of behavioral healthcare experience.
• Minimum of 2 years of leadership, operations, or management experience.
• Demonstrated success leading teams and driving operational results.

Preferred Qualifications

• Experience leading PHP and/or IOP programs.
• Experience in an acute psychiatric hospital, behavioral health hospital, or residential treatment setting.
• Strong understanding of behavioral health operations, business development, and referral management.
• Experience managing budgets, productivity, and performance metrics.
• Knowledge of Joint Commission and regulatory standards.                                             

Why This Role Stands Out

This is more than a department leadership position. It's an opportunity to shape the future of behavioral healthcare services within a growing organization. You'll have the autonomy to drive innovation, build strong clinical teams, expand critical services, and make a meaningful difference in the lives of patients, families, and the community every day.

If you're ready to lead with purpose, build something meaningful, and advance behavioral healthcare in Arizona, we'd love to hear from you.

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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